Financial Aid Student Assistant - FWSP

Financial Aid Student Assistant - FWSP

The Financial Aid Student Assistant position is assigned to assist the Financial Aid Office front counter staff and receptionist to help students or prospective students by receiving forms, distributing forms, and providing general information about the financial aid process. The Financial Aid Student Assistant position is responsible for assisting in the development and maintenance of individual student files, assisting with Financial Aid Office centralized filing system, assisting the Financial Aid Advisors with collection of data needed for reporting purposes and for data entry functions.

Reports To: Assistant Director of Financial Aid

Minimum Education/Experience: Current OCCC student with a Federal Work Study award.

Required Knowledge, Skills & Abilities: Positive human relations/customer service skills. Ability to complete tasks with attention to accuracy and detail. Ability to effectively communicate both verbally and in a written format. Basic computer skills.

Physical Demands/Working Conditions: Sedentary work: The person in this position may occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects. This position requires the person to frequently communicate with and listen to students, administration, staff, faculty, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations. This position frequently requires the person to operate a computer and other office equipment to perform the essential functions of the position. This position requires the person to frequently operate equipment that involves repetitive motions of hands and wrists. This position requires the person to frequently perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations. This position performs the essential functions in an indoor, office setting.

Preferred Qualifications: Clerical experience

Required Training

Work Hours: Work hours will be arranged during normal Financial Aid Office Hours: Mon Thurs 8:00 a.m. 6:00 p.m. Fri 8:00 a.m. 5:00 p.m.

Department: Stu FA Sup Serv Admin

HR Contact: Rose Sanchez

Posting Number: Student, Work Study, Temporary_0402814

Job Duties: Assist current and prospective students by receiving and accepting financial aid documents. Provide general information about the financial aid process. Assist in the development and maintenance of individual student files. Assist with the centralized scanning and filing system of the Financial Aid Office. Answer financial aid main telephone line to assist students with questions. Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures. Contribute to a safe educational & working environment. Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others. Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices. Participate in all applicable OCCC emergency, evacuation and shelter in place drills and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.