Print Production Level 1

Job Description

Job Description

Overview

Job Title: Print Production Level 1

Location: Mobile, AL

Job Type: Contract

Hourly Consultant Hours: 1st shift: 8:00am-5:00pm Monday-Friday

2nd shift: 1:00pm to 10:00pm Monday-Friday

Pay: $16/hr

Essential Functions:

• Receive, review, and electronically log customer print and production requests.

• Perform document assembly, finishing, and other routine print production tasks to meet customer requirements.

• Operate standard finishing equipment, including paper cutters, inserters, laminators, hole punchers, and other document finishing devices.

• Operate basic office equipment such as printers, copiers, scanners, and fax machines.

• Perform quality inspections before, during, and after production runs to ensure output meets customer expectations.

• Sort, scan, and convert hardcopy documents into digital formats using standard software applications.

• Estimate, schedule, track, and maintain production jobs for current and future customer use, including file backup and document storage.

• Wrap, pack, label, and ship completed production materials.

• Process and distribute incoming and outgoing mail, faxes, packages, and accountable mail.

• Perform mail delivery and courier duties as requested.

• Apply asset tags to office equipment and update inventory databases.

• Track office equipment moves, additions, and changes at customer locations.

• Collect and submit equipment meter readings.

• Maintain production reports, billing logs, and inventory records.

• Restock and distribute office and production supplies as needed.

• Clean equipment and perform routine operator maintenance.

• Report equipment issues and coordinate service requests using designated software applications.

• Troubleshoot routine production issues to ensure timely completion of customer requests.

• Operate low- to mid-volume printers and copiers while maintaining production schedules.

• Follow established procedures while maintaining a safe, organized, and customer-focused work environment.

• Regularly lift and move materials weighing up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills:

• Basic computer proficiency, including keyboard, mouse, and general PC navigation.

• Working knowledge of Microsoft Office applications, particularly Excel.

• Ability to use internet browsers and web-based applications.

• Ability to send and receive emails, locate, open, save, and organize electronic documents.

• Accurate data entry skills.

• Ability to print documents using preconfigured printers.

• Basic mathematical skills, including multiplication, division, and percentages.

• Strong attention to detail and organizational skills.

• Excellent customer service skills with a professional and dependable work ethic.

• Ability to prioritize routine tasks and work independently with minimal supervision.

Experience:

• Minimum of one (1) year of customer service experience required.

• Previous experience in print production, mail services, records management, or office support is preferred.

• Post-secondary technology training or related work experience is preferred.

Education:

• High school diploma or equivalent required.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this opportunity to any other interested parties. Thank you!