OSP Engineer/Drafter

Job Description

Job Description

Company Overview

Smart City Telecom is a full-service telecommunications company that has been serving the residents and businesses of Celebration, Lake Buena Vista, and Bay Lake, Florida since 1969 and we're now expanding our service to the greater Central Florida market. With a deep heritage in delivering solutions, with a top-down commitment to customer satisfaction, Smart City Telecom provides cutting-edge Internet and voice services that are unrivaled in the industry.

While Smart City Telecom is continuously updating our products and services to make sure that we deliver the highest quality, we continue to live by the core values upon which we were founded. Above all else, we operate with integrity without compromise – we deliver what we say we will deliver, and we do right by all our customers, business partners, and vendors.

We are committed to recruiting, developing, rewarding, and retaining the best possible candidates in the workforce. We strive to assist our team members in accomplishing both individual and overall organizational goals. We provide a work environment where people can drive results, develop, and grow their careers. We recognize the individuality of each of us and we are on a mission to create a workplace where you can grow and succeed. At Smart City Telecom, we stand for integrity, efficiency, problem solving, equity, and character in all our relationships and interactions. Our focus is on promoting growth, accountability, and empowerment in the company.

Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Utilize AutoCAD and GIS-based systems to prepare OSP design drawings for FTTH, fiber feeder, and copper projects.
• Assist in producing permit drawings using field notes, sketches, redlines, and standard construction practices.
• Update and maintain OSP records and as-built data in SpatialNet and related systems.
• Support 811 ticket updates and respond to design locate requests.
• Assist with small project engineering tasks including work prints, material takeoffs, and basic labor estimates.
• Organize and maintain project documentation in Monday.com.
• Track as-builts and assist with timely work order closeout (target: within 30 days).
• Participate in field visits to validate conditions and gain construction knowledge.
• Coordinate with engineers, drafters, and field teams to resolve design issues.
• Follow established QA/QC standards and checklists prior to submittal.
• Support continuous improvement of drafting standards, documentation practices, and emerging technologies.

Qualifications – The ideal candidate for this position will demonstrate:

• 1–3 years of experience in CAD drafting, GIS, or telecom/OSP design.
• Basic proficiency in AutoCAD required; experience with SpatialNet or similar GIS systems preferred.
• Competency in Microsoft Office (Outlook, Word, Excel); experience with Visio and Project is a plus.
• Working knowledge of Google Earth Pro required.
• Ability to quickly learn proprietary systems and work within cloud-based platforms (e.g., Monday.com).
• Ability to read and interpret maps, conduit records, and basic utility/construction drawings.
• Basic understanding of OSP construction techniques, underground fiber, copper, and conduit systems (preferred).
• Familiarity with telecom standards, symbols, and terminology is a plus.

Core Skills & Attributes

• Strong organizational skills, time management, and attention to detail with a focus on accuracy and follow-through.
• Ability to manage multiple tasks in a fast-paced environment while meeting deadlines and SLA targets.
• Strong problem-solving skills with the ability to learn and apply feedback quickly.
• Effective communication skills with the ability to clearly explain technical information in both verbal and written formats.
• Customer-focused mindset with the ability to interact professionally with internal teams, contractors, and external stakeholders.
• Proactive, team-oriented attitude with willingness to collaborate and share knowledge.
• Flexible and adaptable with eagerness to improve existing processes and adopt new tools and technologies.
• Willingness to learn and leverage AI-driven tools to improve efficiency, accuracy, and overall workflow.
• Ability to work independently with minimal supervision while contributing to team goals.

Working Conditions

• Primarily indoor office environment with prolonged sitting.
• Full-time, in-office schedule; may vary based on business needs.
• Occasional field visits required.

Other Requirements

• College degree preferred, or completed courses in AutoCAD, Surveying, or Construction Management.
• Must be able to pass a criminal background check and drug screening.
• Must have a valid Driver’s License with a satisfactory driving record.

Benefits Include (Full-Time Team Members)

• Competitive Salary Commensurate with Experience
• Medical, Dental, and Vision
• Supplemental Benefits - Accident, Critical Illness, Hospital Care
• Life and Disability
• Flexible Spending Accounts
• 401K with Match
• Life Assistance Plan
• Wellness Plan
• Vacation, Personal, Sick, and Holiday Pay
• Ongoing Professional Training & Educational Reimbursement Program
• Team Member Recognition Programs

Background Screening: As part of our standard hiring process for new employees, employment with Smart City will be contingent upon successful completion of a pre-employment drug screening, background check, and motor vehicle check. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Smart City is an E-Verify employer.

Equal Employment Opportunities: Smart City is committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments, or training.

Disclaimers:

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Smart City does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Smart City, they are not for employment with us but may relate to another company with a similar name.

NO OUTSIDE AGENCIES

Smart City is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Smart City via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Smart City HR/Recruitment will be deemed the sole property of Smart City. No fee will be paid in the event the candidate is hired by Smart City as a result of the referral or through other means.