Concierge

Concierge Position at The Pointe at Meridian

Pay $18.00/hour

Part-time Fri 4p-7p, Sat/Sun 9a-5p

This position is scheduled for alternating Fridays from 4:00pm to 7:00pm and every Saturday and Sunday from 9:00am to 5:00pm. The position will also provide front desk coverage on an as-needed basis during the week. Beginning in August (or sooner if needed), the schedule will expand to include all Thursdays and Fridays from 4:00pm to 7:00pm.

At The Pointe at Meridian, we are dedicated to enriching the lives of our residents through compassionate care and unwavering support. We are seeking individuals who share our commitment to creating exceptional living experiences and who are eager to contribute to a supportive, family-like atmosphere. When you join The Pointe at Meridian, you become an integral part of a team that values making a positive difference every single day. If you are driven by empathy and excellence, we invite you to bring your talents to our welcoming community.

Full-time benefits include:

• PTO (Paid Time Off) and Holiday Pay
• Daily pay
• Health/Dental Insurance
• 401K with employer match
• Life Insurance
• Short and long-term disability
• Referral Bonuses
• Tuition Reimbursement
• Employee Assistance Program

Summary of Duties of the Concierge

The Concierge Specialist provides clerical support; organize and maintain resident, personnel, marketing, maintenance, and resource files. The Concierge answers telephones, greets guests, and responds to residents' requests and assist in coordination of services to residents. The Concierge assists in providing services to residents, families, and guests.

Primary Responsibilities:

• Answer and direct incoming phone calls
• Assist residents, families, and visitors with questions and requests
• Receive and distribute packages
• Take and process to-go dinner orders
• Conduct community tours for prospective residents and families
• Stock and maintain the Country Store
• Confirm resident transportation rides and scheduled outings
• Maintain cleanliness and organization of the lobby and public restrooms on weekends
• Provide occasional assistance with additional administrative or hospitality-related tasks as needed

Qualifications:

• Positive, professional, and friendly demeanor
• Ability to remain cheerful and composed in a fast-paced environment
• Strong customer service and communication skills
• Basic computer proficiency, including Microsoft Office programs
• Reliable attendance and punctuality

Requirements Upon Hire:

• Must successfully obtain an Idaho State Fingerprint Background Check (facility-paid)
• Must obtain CPR Certification (facility-paid)
• Must complete two full paid days of state-required Relias training
• Must complete approximately two weekdays of front desk training prior to working independently

There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.