LCSW (Licensed Clinical Social Worker)

Medical Case Manager

The Medical Case Manager is responsible for assessing the needs of patients, including comprehensive insurance, risk assessment, medical, adherence, and treatment needs; developing service plans based on those identified needs; providing outreach and facilitating referrals and access to social service benefits, concrete services, and other providers; monitoring patient progress and advocating on behalf of patients when they are unable to do so for themselves; complying with all data entry, data integrity, and data tracking requirements for funding agencies.

Job responsibilities include conducting immigrant and refugee health center needs assessment/intake for new clients, serving as a key member of the IRHC case management team, providing case management for established IRHC clients, and participating in program development and administrative responsibilities.

Education: Bachelors degree required. Masters degree (or equivalent) in social work, psychology, or related human services field preferred. Experience: 2-3 years of experience working in a medical or social services environment. Certificates, licenses, registrations: Adult mental health first aid, LCSW, LICSW or LMHC as appropriate, preferred.

Knowledge and skills include bilingual-bicultural preference, clinical skills to create service plan interventions, establishing working relationships with patients, their families, professionals, and the community, knowledge of community, social, and health resources, multicultural assessments and interventions, sensitivity to ethnic, cultural, gender, and sexual orientation diversity, values, beliefs, and behaviors, demonstrated ability to be flexible with clients priorities, evolving needs, and goals, demonstrated empathic understanding of patients who may have mental illness, substance abuse or other health issues, effective verbal and written communication skills in English, demonstrated ability to write contract reports that are clear and informative, demonstrated critical thinking and problem solving ability, computer competency, including Microsoft Outlook, Work, and Excel, and effective interpersonal skills to facilitate communication with various members of the health care team, patients, and their families.

Job benefits include competitive pay, tuition reimbursement and tuition remission programs, highly subsidized medical, dental, and vision insurance options, career advancement/professional development, pioneering research, and equal opportunity/affirmative action employer status.