Care Logistics EMS Dispatcher / Care Logistics Center

Care Logistics Ems Dispatcher / Care Logistics Center

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. The Hartford HealthCare Care Logistics Center (CLC) is newly-formed Hartford HealthCare entity that manages patient throughput and placement at all of our acute-care hospitals. Supported by world-class communications and analytics technology and through our innovative partnership with GE Health, the CLC handles all questions about bed availability, transfers, etc., at our hospitals. The center strives to get every patient to the right place for the right care at the right time and with the right team. Staffed by registered nurses 24/7, the CLC is a powerful new resource for coordinating care at Hartford HealthCare.

The Care Logistics Center EMS (Emergency Medical Services) Dispatcher is responsible for the prompt notification and activation of EMS agencies for emergent and non-emergent transportation to and from HHC facilities. The position is responsible for facilitating continuous throughput of patients from all points of entry within the Hartford HealthCare system by utilizing effective verbal communication, reviewing technology that supports patient placement activities, and swift clinical decision making. The EMS Dispatcher will work directly with Bed and Case Managers across the system and is the liaison between EMS agencies and the Bed and Case Managers. The position applies clinical and industry knowledge for the appropriate activation and tracking of EMS resources. This position reports to the Manager of Bed Management and the System Director for EMS Network Development.

Position Responsibilities:

• Patient Throughput
• Organizational Objectives
• Fiscal Management
• Clinical Resource
• Organizational Leadership
• Customer Satisfaction
• Resource Management

Reports To: Manager Bed Management; Dir, EMS Network Dev't

Qualifications

Other Locations: United States

Regular

Standard Hours Per Week: 36

Schedule: Part-time (2 - 39 hours)

Shift Details: 2p-11p, 4 days a week = 36 hours