Program Support Assistant (Office Automation)

Program Support Assistant (Office Automation)

Duties may include but are not limited to:

• Provides high-level administrative support in the implementation and ongoing management of all administrative tasks.
• Prepares, creates and oversee file management of documents to meet National CMOP and local facility requirements.
• Performs office documents and forms creation, edits, and revision, which include word processing, using a variety of software applications.
• Maintains phone directories, personnel listings, local forms or current versions of Stand Forms as required.
• Plans, develops and publishes Mid-South CMOP monthly newsletter.
• Receives and reviews all incoming correspondence and determines intended audience or whether to handle directly.
• Maintains a suspense file on correspondence and/or reports to ensure timely response, reply or action.
• Reviews outgoing correspondence for formatting, accuracy, adherence to established format and policy and procedures.
• Assist with updates, revisions and edits to existing CMOP policies and procedures prior to expiration and Joint Commission Standards.
• Maintains manuals pertaining to VA laws, regulations policies and procedures.
• Assists with research and extracting information from files and records as requested to create reports and/or documents.
• Uses database and spreadsheet software to enter, revise, sort and retrieve data.
• Serves as the primary timekeeper and is responsible for accurate and timely time and attendance data entry for processing all employee timecards within established deadlines.
• Serves as PIV Sponsor or Registrar for employee badge issuance and assist the PCI manager with PIV program compliance.
• Maintains functioning and updates for the multi-line phone system.
• Completes telephone calls or directs calls to others, as appropriate.

Work Schedule: Monday to Friday, 7:30am to 4:00pm

This is not a virtual position.

PD046590

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized