Matre D' (Downtown Austin)

Matre D Position at Truluck's - Ocean's Finest Seafood

Truluck's - Ocean's Finest Seafood - is currently interviewing Matre D candidates for our Downtown Austin location.

The Matre D position is an extension of the leadership team. We are looking for that sophisticated, experienced, high-end hospitality professional that knows how to make every guest feel significant. This individual will support and lead a talented host team as we make the very first and last impression of an unforgettable dining experience, the very best it can be.

Who are you?

• Polite, hospitable, and enthusiastic
• Communicate well with guests and co-workers.
• Unshakably polite, even in stressful situations
• Optimistic and positive personality
• Organized and thoughtful
• Multitasking champion
• Familiarity with OpenTable is highly preferred.

Who We Are

Since opening our doors in 1992, we have dedicated ourselves to creating exhilarating moments and enduring memories. To do so, we bring our core values to your table every day:

Culinary Excellence, Sustainable Seafood, Southern Hospitality, Company Culture, and Philanthropy are what make Truluck's, Truluck's.

Our Maitre D's help deliver these values to our guests everyday.

Why us?

We are here to make good things happen for other people.

At Truluck's, we make choices that honor the plate, the palate, and the planet. We practice TRU Sustainability, by maintaining an unwavering commitment to serving the highest-quality sustainable seafood. We will never serve endangered, overfished species, and we always follow Ocean Conservancy guidelines. Our Florida Stone Crab is captured by our team of professional crabbers, and our produce is sourced from local growers whenever possible. We provide the best hospitality of any business in the city. We believe that providing the finest wine, cocktails and fresh sustainable seafood and steaks, although vitally important, is secondary to making every guest who walks in the door feel welcome and special. If all that sounds appealing and you believe you have what it takes to provide award winning service to our DC clientele, then we want to meet you!

Benefits:

• Continued Education for Culinary & Wine Knowledge
• Daily Shift Meals
• Performance Based Culture (promotions & pay)
• Health Insurance
• Vision Insurance
• Dental Insurance
• Employee Discount
• Paid Time Off
• Flexible Schedule

COMPENSATION:

$24-$30/ per hour (Compensation is commensurate to experience)

REQUIRED TRAINING/ MINIMUM QUALIFICATIONS:

1. Experience as a Matre D' with upscale concepts. 2. Must be able to stand for 9 hours. 3. Must be able to lift at least 20 pounds. 4. Ability to perform all job functions while wearing the specified uniform/footwear. 5. Clear and accurate communication. 6. Command of the English language. 7. Basic computer skills. 8. Action-orientated towards guest requests.

DETAILED DESCRIPTION OF RESPONSIBILITIES/DUTIES:

1. Perform host stand set-up, running side work and closing duties. 2. Displays Southern Hospitality. 3. Be the positive and uplifting first and last impression for guests. 4. Greeting and seat guests in an organized, professional, and friendly fashion. 5. Properly record reservations and quote wait periods. 6. Maintain cleanliness of front entry way. 7. Assist in table maintenance when able. 8. Stay current with all upcoming promotional events. 9. Always friendly and courteous and communicates all guest requests/special occasions to server and or Leader on Duty. 10. Always maintain clean and professional appearance. 11. Work with "Teamwork" always in mind. 12. Perform other related duties as an extension of the Leadership Team.

Qualifications

Behaviors

Required

Team Player:

Works well as a member of a group

Preferred

Loyal:

Shows firm and constant support to a cause

Functional Expert:

Considered a thought leader on a subject

Enthusiastic:

Shows intense and eager enjoyment and interest

Leader:

Inspires teammates to follow them

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Education

Required

High School or better.

Preferred

Some college or better.

Experience

Required

7 years:

A minimum of five (7) years Maitre D' experience with similar upscale concepts is preferred.

Preferred

10 years:

Hospitality experience.

Licenses & Certifications

Required

FOOD CERTIFICATION

ALCOHOL CERTIFICATION

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Trulucks Oceans Finest Seafood & Crab