Product Operations (Shipper)

Job Description

Job Description:\n\nABOUT NYMBUS Nymbus ( is not just a leader in fintech; we are a community of innovators passionate about reimagining banking. Our modern core platform and cloud based technology serve as the backbone for financial institutions eager to modernize and excel. Nymbus is building the next generation of fintech platforms and that requires a new kind of delivery leader. This role is the quality and release backbone of the squad — the person who ensures what gets built actually reaches production reliably, correctly, and on cadence. You will own delivery, validation, and operational readiness using AI-first methodology, working hand-in-hand with your Builder and Architect to ship outcomes end-to-end. WORK ENVIRONMENT: We are a remote first company, with occasional travel required for team collaboration or client engagement. POSITION SUMMARY: At Nymbus, the Product Operations (Shipper) role is the delivery and quality owner in our squad triad model. You are responsible for ensuring working software reaches production reliably and meets the quality bar. Working within a dedicated squad alongside a Builder (who owns product intent, specification, and implementation) and an Architect (who owns system design and technical integrity), you own the ship — from validation through release. You operate with an AI-first mindset, leveraging tools like Kiro and Claude to accelerate testing, quality assurance, and deployment workflows. This is not a traditional QA or release manager role. You are a full-stack delivery professional who defines acceptance criteria, automates validation, manages releases, monitors production health, and drives operational excellence using AI-assisted workflows. You own the "how it gets to production" and the "how we know it works." THE SQUAD TRIAD MODEL You operate as one-third of a high-autonomy squad: Shipper (This Role): Owns delivery, quality assurance, release management, and operational readiness. You are the person who ensures what gets built meets quality standards, passes validation, and reaches production reliably. Builder (Your Partner): Owns product intent, specification, and implementation. The Builder is the primary creator — designing system behavior, authoring specs, and iterating with AI tools to produce working software. You collaborate daily on acceptance criteria, testability, and definition of done. Architect (Your Partner): Owns system design, technical integrity, and cross-squad consistency. The Architect ensures solutions are scalable, maintainable, and aligned with platform architecture. You collaborate on deployment strategy, observability, and operational requirements. Together, the triad owns outcomes end-to-end — from problem definition through production operation. ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES Quality Assurance and ValidationUse AI tools (Kiro, Claude) to rapidly generate test cases, edge case scenarios, and validation suitesDefine and own acceptance criteria in partnership with the Builder and ArchitectDesign and implement test strategies — automated, property-based, integration, and end-to-endOwn the quality gate — nothing ships that does not meet the published standardDrive test automation as the default — manual testing is the exception, not the norm Release Management and DeploymentOwn the release process from build artifact through production deploymentManage deployment cadence, release coordination, and rollback proceduresDefine and enforce release readiness criteria across the squadMonitor deployment health and drive rapid resolution when releases do not perform as expectedLeverage AI tools to accelerate deployment automation, incident analysis, and release coordination Squad CollaborationPartner daily with the Builder on acceptance criteria, testability, and definition of doneCoordinate with the Architect on deployment architecture, observability, and operational concernsParticipate directly in technical design discussions with focus on testability and operabilitySurface blockers, risks, and dependencies to the squad early and proactivelyMaintain shared context with squad partners through dashboards, release notes, and quality metrics Domain Ownership (Fintech Systems) Apply expertise in one or more domains such as:Core Banking including account structures, posting models, settlement processes, and data integrityDigital Banking including account opening, onboarding workflows, KYC and CIP, and user experience designLending including loan lifecycles, servicing logic, payments, and exception handlingPayments and Cards including transaction flows, authorization and settlement, and integration patterns QUALIFICATIONS: Technical FluencyStrong hands-on capability in test automation, CI/CD pipelines, and deployment toolingAbility to own the delivery pipeline end-to-end within a product domainComfort working across the stack to validate behavior at every layerBonus - Understanding of REST APIs, data modeling, and system interactions AI-First MindsetActive, hands-on experience with AI-assisted testing and delivery workflowsDemonstrated use of AI tools for test generation, deployment automation, and incident analysisWillingness to experiment with tools and continuously improve AI-augmented delivery practicesComfort operating in a spec-first, AI-first development methodology Product & Fintech5 plus years in delivery, quality engineering, and/or DevOps roles within fintech, banking, or financial servicesExperience working with core banking or digital banking platformsStrong understanding of complex, regulated environments and financial workflowsProven ability to ship software reliably in high-stakes, correctness-critical systemsTrack record of owning delivery end-to-end, not just executing test scripts CORE TRAITSHigh Agency: Takes ownership of delivery outcomes and drives work forward without waiting for permission or heavy process. Identifies what must ship and makes it happen.Problem Solver: Thrives in ambiguity. When something is broken, failing, or unclear, digs in and drives to resolution quickly.Shipper Mindset: Measures success by what reaches production and stays healthy. Gets energy from reliable, high-quality releases — not from process for its own sake.Experimenter: Tests delivery approaches quickly using AI tools and iterates based on results. Explores automation opportunities before committing to manual processes.Quality Driven: Focuses on correctness, reliability, and operational excellence. Treats test suites, deployment pipelines, and monitoring as durable assets.Scale Oriented: Designs delivery processes with growing volume, increasing complexity, and operational realities in mind from the start.Ownership: Takes pride in production health. Does not hand off after deployment — stays accountable through operational stability. WHAT WE ARE EXPLICITLY NOT LOOKING FORManual testers who do not automateRelease coordinators who schedule but do not own qualityQA professionals who wait for code to be thrown over the wallPeople uncomfortable with ambiguity or cross-functional ownershipThose unwilling to adopt AI-first delivery practicesIndividuals who view their role as narrowly scoped to testing alone WHY THIS ROLE MATTERS AT NYMBUS Nymbus is building the next generation of fintech platforms — and that requires delivery professionals who own the full arc from validation through production health. The AI Product Shipper is the quality backbone of our squad model: the person who ensures everything that ships is correct, reliable, and production-ready, amplified by AI tools and partnered with world-class Builders and Architects. This role sits at the center of our transformation, where AI, delivery excellence, and operational rigor converge to redefine how financial software reaches production. BENEFITS: ABOUT NYMBUS Nymbus ( is not just a leader in fintech; we are a community of innovators passionate about reimagining banking. Our modern core platform and cloud based technology serve as the backbone for financial institutions eager to modernize and excel. Nymbus is building the next generation of fintech platforms and that requires a new kind of product builder. This role is the engine of the squad — the person who takes product intent and turns it into working software. You will design, specify, and build products using AI-first methodology, working hand-in-hand with your Architect and Shipper to deliver outcomes end-to-end. WORK ENVIRONMENT: We are a remote first company, with occasional travel required for team collaboration or client engagement. POSITION SUMMARY: At Nymbus, the AI Product Builder is the primary maker in our squad triad model. You are responsible for transforming product vision into reality. Working within a dedicated squad alongside an Architect (who owns system design and technical integrity) and a Shipper (who owns delivery, quality, and release), you own the build — from specification through implementation. You operate with an AI-first, spec-first mindset, leveraging tools like Kiro and Claude to accelerate every phase of product creation. This is not a traditional developer or product owner role. You are a full-stack product builder who authors specifications, writes code, designs interactions, and iterates rapidly using AI-assisted workflows. You own the "what" and the "how" — translating domain problems into working, shippable software. THE SQUAD TRIAD MODEL You operate as one-third of a high-autonomy squad: Builder (This Role): Owns product intent, specification, and implementation. You are the primary creator — designing system behavior, authoring specs, and iterating with AI tools to produce working software. Architect (Your Partner): Owns system design, technical integrity, and cross-squad consistency. The Architect ensures your solutions are scalable, maintainable, and aligned with platform architecture. You collaborate daily on data models, API contracts, and integration patterns. Shipper (Your Partner): Owns delivery, quality assurance, release management, and operational readiness. The Shipper ensures what you build meets quality standards, passes validation, and reaches production reliably. You collaborate on acceptance criteria, test coverage, and deployment strategy. Together, the triad owns outcomes end-to-end — from problem definition through production operation. ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES Product Design and SpecificationUse AI tools (Kiro, Claude) to rapidly iterate on designs, edge cases, and alternative approachesOwn end-to-end product design from problem definition through system behavior and user experienceAuthor clear, testable, implementation-ready specifications using AI-assisted workflowsDefine APIs, data models, and interaction patterns in partnership with the squad ArchitectTranslate business requirements and domain knowledge into buildable system specifications AI-First Building and ImplementationBuild working software using AI-assisted development workflows as the primary creation methodGenerate, refine, and implement product and technical specifications using spec-driven developmentPrototype and validate solutions rapidly before committing to full implementationPush through ambiguity — when requirements are unclear, explore, propose, and build to learnLeverage AI tools as co-developers, not just assistants, to multiply output and quality Squad CollaborationPartner daily with the Architect on API design, data modeling, and system architecture decisionsCoordinate with the Shipper on acceptance criteria, testability, and release readinessParticipate directly in technical design discussions and tradeoff decisions with the full triadSurface blockers, risks, and dependencies to the squad early and proactivelyMaintain shared context with squad partners through specifications, documentation, and working demos Domain Ownership (Fintech Systems) Apply expertise in one or more domains such as:Core Banking including account structures, posting models, settlement processes, and data integrityDigital Banking including account opening, onboarding workflows, KYC and CIP, and user experience designLending including loan lifecycles, servicing logic, payments, and exception handlingPayments and Cards including transaction flows, authorization and settlement, and integration patterns QUALIFICATIONS: Product & Fintech5 plus years in product and/or engineering roles within fintech, banking, or financial servicesExperience working with core banking or digital banking platformsStrong understanding of complex, regulated environments and financial workflowsProven ability to design and build systems and workflows, not just define requirementsTrack record of shipping working software, not just producing documentation Technical FluencyStrong hands-on development capability across front-end and/or back-end technologiesAbility to own implementation end-to-end within a product domainComfort working across the stack as needed to deliver complete featuresBonus - Understanding of REST APIs, data modeling, and system interactions AI-First MindsetActive, hands-on experience with AI-assisted development workflowsDemonstrated use of AI tools for specification, code generation, and iterationWillingness to experiment with tools and continuously improve AI-augmented building practicesComfort operating in a spec-first, AI-first development methodology CORE TRAITSHigh Agency: Takes ownership of outcomes and drives work forward without waiting for permission or heavy process. Identifies what should be built and builds it.Problem Solver: Thrives in ambiguity. Frames problems clearly, explores solution spaces, and converges on practical approaches quickly.Builder Mindset: Measures success by what ships. Prefers building and iterating over planning and discussing. Gets energy from creating working software.Experimenter: Tests ideas quickly using AI tools and iterates based on results. Explores multiple approaches before committing.Quality Driven: Focuses on correctness, clarity, and long-term maintainability. Treats specifications and code as durable assets.Scale Oriented: Designs with performance, extensibility, and operational realities in mind from the start.Ownership: Takes pride in end-to-end delivery. Does not hand off and walk away — stays accountable through production. WHAT WE ARE EXPLICITLY NOT LOOKING FORBacklog administrators who manage tickets but do not buildRequirement translators removed from implementationDevelopers who wait for fully specified work before startingPeople uncomfortable with ambiguity or cross-functional ownershipThose unwilling to adopt AI-first development practicesIndividuals who view their role as narrowly scoped to a single function WHY THIS ROLE MATTERS AT NYMBUS Nymbus is building the next generation of fintech platforms — and that requires builders who can own the full creative arc from problem to production. The AI Product Builder is the