Account Manager

What You'll Do As an Account Manager for ATI (atitesting.com), you'll develop sales strategies and close business to achieve sales quotas and goals. You'll be responsible for managing and supporting client needs, including account expansion, upselling, solving problems, identifying risks, and maintaining a large client base within the Southern California territory. Where You'll Work This position will work remote, living within the Los Angeles, CA or Phoenix, AZ area. Travel required. How You'll Spend Your Time Present, sell and close business while addressing client objectives and pain points and proactively collaborate with internal teams to address client requirements, resolve issues while exceeding client expectations Build strategic road maps to drive positive outcomes and solutions to meet client needs Map client stakeholders, pinpointing champions, users, technical staff, and decision-makers Actively manage and nurture the sales pipeline with timely follow-ups and progress tracking Maintain and grow existing client relationships, manage account retention including account reviews and utilization reporting, and identify upsell and cross-sell opportunities Negotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights. Provide exceptional customer collaboration and guidance, collect implementation details Develop and report on sales activity, forecasts, and market dynamics to management Conduct strategic reviews to align solutions with clients and stay informed on industry trends to spot new business opportunities Leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable What You'll Need Bachelor's degree is required. 3+ years of sales account management experience within outside sales required Strong negotiation skills for favorable client deals, this includes the ability to understand the needs and interests of both parties and find mutually beneficial solutions Adept written communication for sales documentation Ability to build trust and maintain regular contact for upsell/cross-sell opportunities Strong analytical abilities are essential for sales data interpretation, trend identification, and strategic decision making Average of 3 field days per week Benefits Flexible and generous paid time off Competitive medical, dental, vision and life insurance 401(k) employer matching program Parental leave Wellness resources Charitable matching program On-site workout facilities (Leawood, Gilbert, Burlington) Community outreach groups Equal Opportunity Employer Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Ascend Learning