Retail Store Manager

Adore Me, a subsidiary of Victoria’s Secret & Co. (NYSE: VSCO) since being acquired in December 2022, is seeking a Store Manager at our Staten Island store who will be responsible for leading all aspects of store operations while delivering an exceptional, inclusive customer experience. This role drives sales performance, develops a high-performing team, and ensures operational excellence in alignment with Adore Me’s values and brand standards. Responsibilities: Drive strong KPIs (sales, conversion, average order value, and units per transaction) through strong floor leadership Ensure best-in-class experiences for all customers Build customer loyalty through personalized service and brand storytelling Address customer concerns promptly and professionally Drive strong product knowledge, clienteling, and upselling in every interaction, using customer feedback to continuously improve the in-store experience Leadership & Team Development Recruit, coach, and develop a strong customer-focused store team Foster a positive, inclusive, high-energy work environment Lead by example on the sales floor, setting expectations for service and performance Manage performance and support career development plans Oversee daily store operations, including opening/closing procedures and daily deposit compliance Maintain visual merchandising standards and brand presentation Manage inventory accuracy, stockroom organization, and loss prevention Ensure compliance with company policies, safety standards, and labor laws Business & Performance Management Analyze sales reports and KPIs to identify opportunities and take action Manage scheduling and labor optimization Manage inventory flow, including receiving shipments, processing products, managing backstock, transfers, handling damage Other responsibilities as needed QUALIFICATIONS: 2+ years of experience in a store leadership or supervisor role Proven ability to coach, motivate, and develop others in a retail environment Experience in exceeding sales goals and using data to drive store results Strong communication, a high sense of urgency, and great leadership skills Availability to work a flexible schedule, including weekends and holidays Tech-savvy: comfortable using mobile devices, iPads POS systems, ADP scheduling tool Ability to lift and carry up to 30 lbs., as well as frequent bending, standing, walking, and movement throughout the sales floor COMPENSATION & BENEFITS: 401(k) + matching Medical, dental, and vision Paid holidays Sick time Paid parental leave for new parents Paid prenatal leave FSA HSA EAP Dependent care savings program Voluntary Life Insurance Voluntary Short & Long-Term Disability Insurance Adore Me is proud to provide equal opportunity to all employees and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. By applying for this position, the applicant authorizes Adore Me to check all references listed on your application and/or resume. #J-18808-Ljbffr