Customer Service Representative

Insight Global is seeking a customer service-oriented professional that has experience from a financial institution where the candidate has worked to solve problems within emails, phone calls, and chatbots. taking around 20+ inbound calls a day and helping clients find solutions. 1st line of customer verification process as commercial banking clients call in with requests We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Required Skills & Experience Ability to work on site in Phoenix, AZ 1x a month Ability to work on a W2 basis without sponsorship Excitement and eagerness to learn and grow long term within finance/customer service Excellent verbal written and communications skills Strong work ethic. Looking for individuals seeking to learn and grow within their organization Nice to Have Skills & Experience 1+ years of customer service experience in a financial institution Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.