Claims Investigator - Mid-Florida

Job Locations US-FL-Tampa US-FL-Orlando US-FL-Winter Haven Requisition ID 2026-1588301 Overview Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference. Job Description Allied Universal is hiring a Claims Investigator. Claim Investigators validate the facts of loss for Insurance claims through scene investigations, claimant and witness interviews, document retrieval, and data interpretation. Licensing Requirements for Florida Applicants Hold a C Private Investigators’ License, or Independently complete the 40‑hour course necessary to apply for a CC Private Investigator’s license (apprenticeship) before applying. Must possess a valid driver’s license with at least one year of driving experience. Responsibilities Investigate insurance claims for workers' compensation, general liability, property and casualty, and disability coverage. Gather information independently and collaboratively with clients and case managers through data collection, interviews, research, and scene investigations. Follow guidance from the handling insurance adjuster to perform essential field tasks. Develop and document investigation information professionally, writing clear, concise, and grammatically correct reports, memos, and letters. Run appropriate database indices if necessary and verify accuracy of results. Qualifications (Must Have) Must possess one or more of the following: Bachelor’s degree in Criminal Justice Associate’s degree in Criminal Justice with a minimum of four (4) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims High school diploma with a minimum of six (6) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims Ability to be properly licensed as a Private Investigator per state requirements Post‑offer, complete Allied Universal Investigations training/orientation course Minimum of two (2) years of demonstrated experience investigating insurance claims or adjusting complex claims Working knowledge of anti‑fraud laws, insurance regulations, and compliance rules in the home state and region Special Investigative Unit (SIU) compliance knowledge Typing speed of 40+ words per minute with minimal errors Ability to work varied and irregular hours, including weekends and holidays Proficiency in utilizing laptops and cell phones Preferred Qualifications (Nice to Have) Military experience Law enforcement background Insurance administration experience One or more of the following professional certifications: Certified Fraud Investigator (CFE) Certified Insurance Fraud Investigator (CIFI) Fraud Claim Law Associate (FCLA) Fraud Claim Law Specialist (FCLS) Certified Protection Professional (CPP) Associate in Claims (AIC) Chartered Property Casualty Underwriter (CPCU) Benefits Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance Seven paid holidays annually, sick days as required by law Vacation time at an initial accrual rate of 3.08 hours biweekly; unused vacation paid out only where required by law Equal Opportunity Statement Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: #J-18808-Ljbffr Allied Universal