Network Technician

Marietta, United States | Posted on 08/17/2026 JW Affinity IT is looking for a Network Technician . Job Description Three to five years of experience as a Network Technician.Performs identified Move/Add/Change (MAC) activity to include allrequired network modifications both physical and logical. Mayinclude moving/adding connection in network closet and terminatingport connections at the end location (desk/office/conference room,etc.). May include necessary changes within the switch toaccommodate port activation. Perform as first responder to ITSM and Service Now problemtickets. Can include a variety of duties to include customercontact, problem identification, and research, taking correctiveaction, acquiring additional support, documentation, and problem closeout. Support other network personnel as required with theinstallation/modification of network infrastructure and components.Support during off-hours and weekends may be required formaintenance windows and break/fix. Monitors, controls, and isolates problems in a data communicationsnetwork. Monitors all network activity. Activates/deactivatesnetwork lines according to established schedules. May perform first-and/or second-level problem determination first level is help desk.Interfaces with users and/or network vendors. Sets up and tests a variety of systems and hardware componentsprior to field deployment. Analyzes failed equipment according toestablished methods or procedures and determine whether equipment isrepairable in-house or must be returned to the vendor for repair.Performs standard repairs and tests of components or equipment thatcan be repaired in-house. Tests incoming repaired items from vendorto ensure that repairs were properly done. Ensure compliance withstandard IT security rules and regulations Requirements Primary Skills: Physically install network assets (i.e. switches, routers,firewalls, network tools & testing devices) in network closetsand data center network cabinets including: Logically configure network switches and tools/testing devices. Complete patching of circuits into switches. Perform network closet clean‑up, switch port optimization, andsurvey work as needed. Monitor and take appropriate action from network alerts generatedfrom management tools. Support network break/fix actions to restore service to customers.Meet network SLA and performance measurements. Additional Skills & Experieince: Administer ITSM / Service Now network ticket queue. Respond,update, and close Remedy incident tickets (break/fix and service requests). Provide customer interface communication skills. Take initial Tier1 calls from customers and/or help desk. Administer network asset tool to help assist in data integrity. Administer network drawings and documentation tools. Support after-hour network change control maintenance windows as needed. Assist with other network personnel to maintain well organizednetwork equipment storage areas. Assist with network equipment RMA activities as needed. Update and maintain AutoCAD and Visio drawings. Retirement Plan (401k,with matching) Life Insurance Plan PTO Short Term & Long-Term Disability Internet & Phone Allowance (for applicable roles) Wellness Resources (EAP) Pet Insurance Work-Life balance Flexible Hours Full-Time Permanent Positions JW Affinity IT is a full-service IT solutions provider supportschools and private organizations with strategic,innovative technology projects. We take the time to understand ourclients’ needs to successfully develop, implement, and manage eachinitiative. JW is a certified small, woman- and minority-ownedbusiness through the National Minority Supplier Development Council. We are committed to fostering a diverse,inclusive, and innovative workplace where different perspectives leadto better IT solutions. As an Equal Opportunity Employer, we welcomeapplicants from all backgrounds and are dedicated to creating aninclusive environment. #J-18808-Ljbffr JW Affinity IT