Hybrid Workforce Planning and Forecasting Analyst
Sun Life
Sun Life U.S. is seeking a Workforce Management Analyst to support day-to-day workforce planning across internal teams and BPO partners in a hybrid setup. You will build capacity models, analyze performance trends, and translate data into actionable insights for leadership to sustain service levels. The role emphasizes intraday monitoring, scheduling, and collaboration with Operations leadership and Training to ensure a reliable customer experience. #J-18808-Ljbffr
Vacancy posted 4 days ago
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