Manager, Technical Delivery
American Credit Acceptance
Description
We’re looking for an experienced Manager, Technical Delivery who can drive the end-to-end delivery of software, data, and platform initiatives across our lending ecosystem. This role is hands-on in planning, execution, risk management, and stakeholder communication.You’ll lead cross-functional delivery across software engineering, data engineering, and product teams — and you’ll also manage a small team of technical professionals.
This is a great fit for someone who thrives in complex environments, enjoys solving delivery challenges, and is comfortable translating between business needs and technical execution. What You’ll Do
- Own the program plan, delivery roadmap, and execution for initiatives within your assigned business area.
- Work directly with business leaders to clarify scope, define requirements, and establish success metrics.
- Run delivery across engineering teams — ensuring clear priorities, timelines, risk mitigation, and communication.
- Drive sprint/iteration planning, dependency tracking, and cross-team coordination.
- Build delivery discipline: consistent processes, documentation, governance, and post-launch reviews.
- Anticipate risks and interdependencies across systems (origination, servicing, data, integrations, etc.).
- Communicate program status, decisions, and blockers to IT and business leadership.
- Coach and lead a team of engineers and product owners to ensure alignment, quality, and accountability.
- Identify opportunities to improve how we estimate, plan, and deliver projects.
- Maintain strong relationships with business partners, vendors, and technology stakeholders.
- 8+ years in technology project/program management delivering software or data products.
- Experience running projects that involve engineering teams, APIs, integrations, data pipelines, or cloud platforms.
- Strong planning, communication, and facilitation skills.
- Ability to manage multiple initiatives and unblock teams in a fast-moving environment.
- Experience with Agile/Scrum or hybrid methodologies.
- Ability to lead technical discussions and support engineers without needing to be hands-on.
- Experience in lending, banking, auto finance, or other regulated/transaction-heavy industries.
- Familiarity with modern data stacks (Snowflake, Redshift, Databricks, AWS).
- Background working with product owners or in a product-led delivery model.
- PMP, CSM, SAFe, or similar credentials.
Vacancy posted 1 day ago
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