Retail Attendant

Retail Attendant

The Retail Attendant is responsible to deliver industry-leading hospitality standards and sales activities on Private Destinations. This role greets customers, answers questions, offers assistance, suggests items, provides product information and keeps the kiosks stocked with merchandise by approved Retail Planograms. This position drives a positive working environment with a focus on customer service and revenue generation. The Retail Attendant consistently delivers exceptional guest service, maintains expert product knowledge, pays attention to inventory levels, actively refills merchandising, maintains the cleanliness of kiosks and storage spaces. This position requires excellent Guest engagement, visual merchandising abilities, attention to detail, knowledge of products and services. All duties and responsibilities are performed following Royal Caribbean International's Brand Standards, the Royal Way philosophy, Company policies, and SOPs, Public Health, Safety, Security, and Environmental Guidelines. This Job Description in no way states or implies that these are the only duties performed by the Destination Team Member occupying this position. All Team Members may be required to perform any other job-related duties assigned by their Supervisor or Management. The nature of this job requires daily interactions with internal and external stakeholders.

• Department: Guest Relations

Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.