Teller

About the Role As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. Under the guidance of the Branch Manager and Assistant Branch Manager, the Teller ensures banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. Tellers also maintain and enhance client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services. Perform teller transactions and cash handling functions for clients with accuracy and confidentiality (deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.). Accurately perform and support daily tasks that maintain the integrity of the branch (double custody in balancing the ATM, processing night‑drop deposits, balancing negotiable instruments, processing returned mail, balancing the credit card machine, updating lobby rate sheets and brochures, etc.). Mitigate risk by ensuring safekeeping of money in the cash drawer and prompt accounting or transfer of funds. Interact with external and internal clients, anticipate needs, and consistently provide proactive solutions aligned with the bank's Breakthrough Client Service Standards. Continuously deepen knowledge of Columbia Bank's product and service offerings and stay current on changes. Discuss and uncover customers' financial needs to identify and offer appropriate products and services. Support referral goals for the branch by focusing on and referring basic bank products to the appropriate business partner. About You High School Diploma or GED required. Preferable: 4 years of previous banking or demonstrated sales and client‑service experience. Demonstrates a basic understanding of consumer and business products. Ability to back up some duties of the Personal Banker and/or Assistant Manager with operational duties and tasks. Ability to learn and comply with all bank policies, procedures, and systems. Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions. Consistently builds relationships with clients and other bank associates and demonstrates willingness to do so. Competitive Incentive Plan Earn rewards that match your efforts. The role may be eligible for performance‑based incentive compensation; details will be provided during the recruitment process. Professional Development Grow your skills with our tailored premier banker programs and clear career growth paths to achieve your professional goals. Pay Pay range: $20.00 to $24.00 per hour. The rate for the selected candidate is dependent upon a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills, experience, education, and geographic location. Primary Location 507 N Mullan Road, Spokane Valley, WA 99206. Ability to work fully onsite at posted location(s). Our Benefits Competitive total rewards package including base wages. Comprehensive healthcare coverage (medical, dental, and vision plans). 401(k) retirement savings plan with employer match for qualifying contributions. Employee assistance program. Life and disability insurance. Tuition assistance and mental health resources. Identity theft protection, legal support, auto and home insurance, and pet insurance. Access to an online discount marketplace. Paid vacation, sick days, volunteer days, and holidays. Our Commitment to Diversity Columbia Bank is an equal‑opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: View email address on click.appcast.io . #J-18808-Ljbffr