Enterprise Account Manager

Company Description

With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.

We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector.

Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company.

Job Description

Benefits:

Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.

Salary:

At Signode, we recognize and reward talent. This role offers a competitive annual salary plus a Sales Incentive Plan and varies based on specific responsibilities and geographic location. The starting annual salary will be determined based on the candidate's experience, qualifications, and/or skillset. 

Summary:

The Enterprise Account Manager is responsible for cultivating and managing strategic relationships with high-value national clients. This role focuses on driving account growth through both retention and expansion initiatives. The consultant engages with key decision-makers across all levels of customer organizations. Accounts managed are national in scope and must demonstrate potential for comprehensive product adoption.

Looking for candidates located in: Detroit, MI, Atlanta, GA, Dallas, TX, Denver, CO, Salt Lake City, UT, or Minneapolis, MN

Essential Functions:

• Create and identify opportunities in assigned accounts and develop strategies / account plans to execute against opportunities.
• Leads relationship and adoption activities for accounts that are landed by the Business Development Executive.
• Meet or exceed assigned sales goals .
• Acts as a main point of contact with customers regarding ongoing business requirements and issues.
• Develop strong business relationships at key accounts, culminating in Joint Business Plans (JBPs) with top volume customers.
• Penetrate all levels of assigned accounts through multiple departments (i.e. executives, buying, logistics, service and replenishment).
• Resolves customer inquiries, problems, and complaints to maximize customer satisfaction.
• Creates account plans and identifies expansion opportunities.
• Produces and leads regular internal and external business reviews .
• Coordinates local resources for pull-through of national accounts.
• Identify local opportunities for expansion.
• Close sales and own completion activities, including fulfillment for large expansion opportunities.
• Positions Signode’s value and seeks partnership opportunities.
• Complete contribution reports, RFQ’s, and Pricing updates on a timely basis.
• Develop sales forecasts by account and brand.
• Develop and submit proposals for special trade programs at selected accounts as necessary.
• Maintain up-to-date sales opportunities and customer records in CRM.
• Work closely with Operations, Product Management, AR team, and Finance teams.
• Participate in Training & Development opportunities in order to continually improve, upgrade performance, experience career development and advancement.
• Assist the A/R department collecting past due balances and ensure your accounts are in good standing.

Qualifications

Education:

Bachelor’s degree in Business, Sales, Finance or similar field.

Experience:

• 4+ years in Sales. At least 1 year supporting National level customers.
• Travel overnight – up to 70%.
• Knowledge of Signode’s products and applications to sell solutions that meet customer’s needs.
• Strong mechanical and manufacturing aptitude.
• Ability to use a CRM and read dashboards on PowerBi, with general MS Office proficiency.
• Strong technology skills with social media knowledge.

Functional Success Drivers: These competencies are what we require for an individual to be successful in this role.

• Decision Making / Judgment
• Negotiation Skills
• Analysis Skills
• Organization / Planning
• Customer Focus
• Excellence

Additional Information

All your information will be kept confidential according to EEO guidelines.

The Company does not sponsor for employment-based visas for this position now or in the future.

Reasonable Accommodation Statement

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities.

Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at [email protected] .

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States.

Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.