Traffic Clerk
DHL
Traffic Clerk
Responsible for scheduling truck deliveries and pick ups. Works closely with customer service, client representatives, and representatives and drivers of trucking firms to achieve and maintain high service levels. Coordinates drivers, equipment, and freight. Ensures that all shipping and receiving documents and functions are completed accurately and on time.
Key accountabilities include scheduling inbound and outbound freight to comply with warehouse operations and capacities, meeting or exceeding all service and efficiency standards for shipping and receiving, ensuring accuracy of all shipping and receiving (B.O.L.) documents, handling all customers and customer representatives at the dispatch window, gathering and maintaining all data and records relative to shipping and receiving activities, maintaining legible and accurate records and logs as required, assisting in training new associates, assisting in maintaining facility security, maintaining the facility dock door control board to be accurate at all times, conducting operations in a manner that promotes safety and reporting unsafe conditions that can't be self-corrected to the warehouse supervisor, maintaining a clean, neat, and orderly work area in accordance with company standards of housekeeping, and conducting yourself in a polite and service oriented manner towards customer representatives and fellow associates.
Required education and experience includes 1 year experience and a high school diploma or equivalent, preferred.
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