Business Banker

Banking Relationship Manager

Location: 1683 Oregon Pike, Lancaster, PA 17601

Hours: Monday - Thursday 8:30 am - 5:00 pm, Friday 8:30 am - 6:00 pm, Saturday 9:00 am - 12:00 pm (Must be flexible around branch hours)

Function: Assumes direct responsibility for the development of banking relationships with respect to all business lines for assigned market and customers and prospective customers to develop new business and retain existing business through promotion of products and services and operational excellence. Maintains consistent top production for the business unit and provides guidance and shares expertise with other Bankers.

Duties and Responsibilities:

• Interviews customers and prospective customers and prepares documentation to acquire information concerning a customer's business needs, abilities, and earnings for all business lines including:
• Collecting and analyzing financial data for proper account structure. Responsible for more intricate credits and referrals.
• Maintaining aggressive calling program for new and existing customers.
• Assisting other lines of business in generating business.
• Executing Bank's standard sales choreography expectations
• Attending and participating in community affairs to promote the bank's image.
• Represents the Bank at various customer events, including advisory boards (when applicable).
• Demonstrates Division and Market Leadership, as well as coaching and mentoring Business Bankers as well as other parties of the bank.
• Maintains a close working relationship with all lines of business to execute exceptional customer service and develop new business while offering a wide array of products and solutions.
• Develops, advises, and maintains a network of referral professionals such as attorneys, realtors and other center of influences to continually grow relationships and generate customer referrals.
• Calls on new prospects as referred from all other areas of the bank, referrals from prospects and prospect lists.
• Carries out a variety of business development activities to identify bank prospects.
• Executes sales skills and service standards in support of the Bank's Our Shared Future purpose, five values and core drivers.
• Receives and responds to various customer questions and solves customer problems.
• Consistently documenting portfolio and prospect calls, as well as other activities.
• Maintains a good working relationship with bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.
• Works closely with Portfolio Manager while continually monitoring their portfolio.
• Assumes additional responsibilities as required.

Education: Requires a four-year college degree or equivalent, plus specialized training. Major or area of specialization: Finance/Accounting.

Experience: Requires ten plus years of general business experience and ten plus years specialized experience in credit and or lending.

Physical Demands: Operates a keypad device: 40% of the week. Operates electronic equipment: 20% of the week; operates office equipment: 10% of the week. Travels: 30% of the week. Requires travel and physical demands including travel by car to see customers, inspect construction sites, land developments, etc. Lenders also travel out of state to inspect projects, construction sites and meet customers. Requires the use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18"-20" for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range: $65,000.00 - $161,700.00