Receptionist/Accounting Administrative Assistant
Lakeview Ford-Lincoln
Receptionist / Accounting Administrative Assistant Lakeview Ford Lincoln – Battle Creek, MI Job Type: Full-Time Schedule: Monday–Friday, 8:30 AM–6:00 PM Job Description Lakeview Ford Lincoln is seeking a professional, dependable, and personable Receptionist / Accounting Administrative Assistant to join our team. As the first point of contact for our dealership, you will play an important role in creating a positive and welcoming experience for our customers. In addition to receptionist duties, this position provides administrative and basic accounting support to our dealership's daily operations. We are looking for a motivated, detail-oriented individual with previous office or professional work experience who takes pride in their work, communicates effectively, and enjoys being part of a team. The ideal candidate is organized, reliable, comfortable working with computers, and willing to learn new systems and responsibilities. Responsibilities Reception & Customer Service
- Greet and assist customers in a friendly, courteous, and professional manner.
- Answer incoming telephone calls and direct callers to the appropriate departments.
- Accurately relay messages and assist customers in reaching the appropriate team members.
- Maintain a welcoming and organized reception area.
- Provide excellent customer service while representing the dealership professionally.
- Enter and maintain accurate accounting information in the dealership's Dealer Management System (DMS).
- Stock new vehicles into the dealership's inventory system.
- Enter and process invoices.
- Reconcile monthly fuel statements.
- Process accounts receivable payments and receipt deposits.
- Prepare, print, and mail monthly customer statements.
- Schedule and coordinate dealership drivers for vehicle deliveries.
- Assist the accounting department with daily administrative responsibilities.
- Perform additional office duties and projects as needed.
- Previous office, administrative, or professional customer service experience preferred.
- Basic computer proficiency and accurate data entry skills.
- Accounting, bookkeeping, or accounts receivable experience is a plus.
- Strong verbal communication and interpersonal skills.
- Professional demeanor and excellent telephone etiquette.
- Strong organizational skills with attention to detail and accuracy.
- Ability to manage multiple responsibilities in a busy office environment.
- Dependable, punctual, and able to maintain a consistent work schedule.
- Positive attitude, strong work ethic, and willingness to learn.
- Ability to work independently while supporting a team.
- Automotive dealership experience is helpful but not required.
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