Remote Inbound Kundenberater Mobilfunk/Prepaid
Elea Ecuador
- Remote job
Freelancer Kundenberater/in (m/w/d) Inbound Mobilfunk / Prepaid hey contact heroes GmbH 100% Remote innerhalb der EU (außer Deutschland) Projektstart: Januar – wir suchen 150 neue Partner! Die hey contact heroes starten ein neues, großes Mobilfunk-Projekt im Bereich Prepaid Kundenservice – und dafür suchen wir zuverlässige, motivierte Freelancer , die uns langfristig unterstützen. Wenn Du innerhalb der EU (aber nicht in Deutschland) lebst und Lust hast, als professioneller Customer-Service-Partner mit uns durchzustarten, bist Du bei uns genau richtig! Aufgaben Was Dich erwartet: Freundliche und lösungsorientierte Bearbeitung von Inbound-Anrufen rund um Prepaid, Tarifthemen, SIM-Karten, Aufladungen & technische Basisfragen. Strukturierte Prozesse, klare Vorgaben und ein professionelles Projektumfeld. Flexible Arbeitszeiten im Rahmen des Projekts – ideal für Freelancer, die ihre Zeit selbst planen. Faire Vergütung pro Stunde oder pro Produktivminute (je nach Projektmodell). 100% Remote – Du arbeitest von Deinem Standort innerhalb der EU aus. Schulungsstart im Januar, Februar oder März 2026, sichere Dir frühzeitig Deinen Platz: Wir bieten mehrere Schulungsrunden im Januar, Februar und März 2026 an, jeweils begrenzt auf eine fixe Anzahl Teilnehmer. Achtung: Die Schulungen finden 8-10 Tage tagsüber in Vollzeit statt mit 8 Stunden. Was Du als Freelancer unbedingt mitbringen solltest: 1. Rechtliche & formale Voraussetzungen Gewerbeanmeldung / Selbstständigkeit in einem EU-Land (Pflicht) Gültige Umsatzsteuer-ID (USt-IdNr.) , um ordnungsgemäße Rechnungen an uns ausstellen zu können Wohnsitz in einem EU-Mitgliedsstaat (außer Deutschland) Fähigkeit zur Ausstellung von monatlichen Rechnungen Einhaltung von Datenschutz, Vertraulichkeit und NDA-Anforderungen Eigenständige Organisation Deiner Arbeitszeiten und Kapazitäten 2. Fachliche & persönliche Anforderungen Deutschkenntnisse auf C1-Niveau oder höher Erste Erfahrung im telefonischen Kundenservice von Vorteil Professionelle Kommunikation, Zuverlässigkeit und hohe Serviceorientierung Selbstständige Arbeitsweise und hohe Prozessdisziplin Langfristige Bereitschaft zur Projektmitarbeit 3. Technische Voraussetzungen Leistungsstarke und stabile Internetverbindung (mind. 50 Mbit/s) Professionelles Headset, zwei Monitore, Webcam Ruhiger, ungestörter Arbeitsplatz im Home-Office Fähigkeit, unsere Tools & Systeme sicher zu nutzen 4. Verfügbarkeit Regelmäßig planbare Verfügbarkeiten und Kapazitäten Verlässliche Teilnahme an allen Schulungstagen Bereitschaft zu Schichten innerhalb der Projekt-Öffnungszeiten Benefits Deine Vorteile Langfristiges Großprojekt mit hoher Planungssicherheit Faire Vergütung (Stunden-/Produktivminutenmodell, je nach Projekt) Enger Austausch und Support durch unser erfahrenes Team Flexibilität in der Kapazitätsplanung – ideal für Freelancer Über uns Die hey contact heroes sind ein internationaler Customer-Service-Dienstleister mit über 550 Kolleginnen und Kollegen in 17 Ländern. Wir arbeiten seit Jahren erfolgreich mit EU-Freelancern zusammen und bieten moderne, skalierbare Remote-Prozesse in hoher Qualität. Bereit für eine professionelle Zusammenarbeit? Dann bewirb Dich jetzt – wir freuen uns darauf, Dich im Projekt zu begrüßen! #J-18808-Ljbffr Elea Ecuador
$17.85 per hour
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Surprise, AZ3 days ago - ...experience and strong communication skills. You will assist with inbound calls primarily related to donations. Certification must be... ...within two weeks of acceptance. This position offers flexible remote work from home opportunities for dedicated candidates. #J-18808...Remote workFor contractorsWork from homeFlexible hours
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Fayetteville, AR4 days ago - .... Candidates with minimum 6 months telephone experience and strong communication skills are preferred. The role involves answering inbound donation calls, where certification for the project starts October 15th, 2015. Interested individuals can register online and must...Remote workWork from home
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