Engineering Supervisor

Job Description

Job Description

JOB DESCRIPTION 

TITLE:

Maintenance Supervisor

DEPARTMENT:

Engineering 

STATUS:

Non-Exempt, Full Time, Regular

SUPERVISED BY:

General Manager 

SUPERVISES:

Maintenance Staff

The Maintenance Supervisor is responsible for the maintenance and repair of the physical building and all of its features including the day to day operation and maintenance routines. A Maintenance Supervisor will execute preventative maintenance and assist in projects as assigned by the General Manager. 

ESSENTIAL DUTIES:

• Possess basic knowledge to troubleshoot and repair a few of the following areas:
  • Plumbing/ Electrical/ Mechanical/ HVAC/ Low Voltage/Safelok Ambience key system/ Basic Computer Skills/Drywall/ Painting/ Wallpaper/ / Guest Room & Common Area Preventive Maintenance. 
• Execute Optii Solutions tickets within skillsets with little or no assistance or supervision. 
• Ensure the hotel’s PM program is running on schedule to complete all 70 rooms on quarterly basis.
• Coordination with Housekeeping and Front Office to minimize out-of-order rooms and maximize room availability.
• Ensure all monthly life safety checks such as smoke detectors, fire valve inspections are completed thru Opti Solutions. 
• Participate and provide support with the execution of Optii Solutions tickets and or CAPEX projects outside of skillsets with assistance and or supervision.
• Ensure compliance with California OSHA , ADA, hotel brand standards (where applicable), and local building/fire codes.
• Order supplies and maintain supply inventory per the hotels procurement process.
• Conduct monthly inventory of main tools and equipment. 
• Conduct quality inspections on completed work and projects for the department as assigned. 
• Check and Calibrate Equipment and/or Instruments to make sure they are accurate and performing properly without assistance or supervision. 
• Maintain accurate log records related to Optii Solutions as well as department or area specific checklists.
• Attend and participate in all mandatory safety meetings and training classes.
• Assist with the training and development of maintenance team members. 
• Assist with any projects or tasks assigned by management.
• Respond immediately to equipment or system failures.
• Perform minor and some major repairs upon direction of management and slight improvements. 
• Provide and relay to others accurate information as to the nature of the failure of equipment or system. 
• Ability to suggest options to resolve failure of equipment or system. 
• Ability to read basic blueprints, wiring diagrams, and schematics. 
• Perform as a team within the Maintenance Department to achieve a high level of guest satisfaction. 
• Perform as a team with other departments to achieve a high level of guest satisfaction. 
• Represent yourself and the Maintenance Department in a professional and positive manner. 
• Comply and support Standard Operating Procedures, Safety guidelines and Hotel Policies and Procedures as outlined in the employee handbook. 
• Perform all tasks in a manner that promotes a professional and safe work environment. 
• Support all safety initiatives, meetings and trainings. 
• Report any unsafe acts, conditions, or accidents to their immediate supervisor in a timely manner. 
• Work with leadership and vendors respectively to resolve maintenance issues efficiently. 
• Lead maintenance projects as assigned by property and/or shared services leadership.
• Report and resolve landscaping issues with leadership as necessary. 
• 24/7 availability to cover work shifts and or emergencies.

ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES:

Proven success in the following job competencies:

• Honesty; has honest, direct, and factual communication and actions with internal and external customers.
• Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.

• Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.

• Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.
• Innovation;  constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
• Analytical:  Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data. 
• Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.

• Problem Solving : Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.
• Interpersonal:  Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives;
• Diversity: Strong commitment to diversity and equality in a company culture.
• Communication: Strong communication (verbal and written) and presentation skills.
• Multi-Tasking : Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets.

EXPERIENCE:

• 2 years of Maintenance training and supervisory experience required.
• Some experience with laundry equipment repair.
• Working knowledge of electrical, mechanical, life safety systems, preventative maintenance systems and all related engineering disciplines.
• Knowledge of PTAC and central air and heating units a plus. 

EDUCATION:

• Technical Trade School with general mechanical experience, Laundry equipment a plus.

WORKING CONDITIONS & PHYSICAL WORK DEMANDS:

• Able to sit and work for extended periods of time.
• Able to stoop, kneel, bend at the waist and reach on a daily basis.
• Able to lift and move up to 50 pounds occasionally.

• Regular and on-time attendance is critical.
• Hours occasionally exceed 40 hours per week.
• Work the Graveyard Shift Hours
• Ability to stand during shifts

OTHER:

• Other duties as assigned. 

Note:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

COMPANY BENEFITS:

• Medical, Dental and Vision Insurance to all eligible employees
• Company-paid life insurance of $25,000 to all eligible employees
• Matching 401K Retirement Savings Plan (up to 5% of the employee's contribution)
• Seven paid holidays
• Sick pay when eligible
• Company-paid parking
• Employee Assistance Program (EAP)
• Employee Recognition Programs
• Employee Referral Incentive Program
• Transportation allowance
• Dry cleaning services (up to 6 pieces of work clothes per week)

Our post-offer background check process includes a background check and a drug-screen.