ServiceNow BA
SRI Tech
Job ID: SRJ_7268Posted: 2025-06-24Location: Philadelphia, PAEmployment Type: C2CIndustry: Computer SoftwareClient: WiproContact: Meghana GorusuCompany: SRI Tech SolutionsJob Title:ServiceNow BALocation: Philadelphia, PA (Day1 onsite)Responsibilities:· Captures business and user requirements (as stories for agile shops).· Ensures requirements are understood, developed, tested, and delivered to specification.· Owns the relationship with project stakeholders to identify, prioritize, model, and document business, process, and data requirements.· Represents project stakeholders throughout planning, development, and release processes.· Works with the platform team to develop release estimates.· Supports the testing effort.· Works with stakeholders to drive adoption.· Defines processes across Customer/IT/Employee workflows Requirements:Fluent in both written and spoken English.Minimum 3 years of experience in process design across ITSM/ITOM/Customer Service Management/Field Service Management/HR Service Delivery.Must have strong ServiceNow technical knowledge.SRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.
Vacancy posted 2 days ago
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