Lead Technician

Job Description

Job Description

Lead Technician supporting field service operations across commercial and residential sites. This role supervises technicians, makes daily operational and task-level decisions, and helps build the technician team, stabilize operations, and implement process improvements during the first six months.

 

Responsibilities

• Supervise and coordinate technicians across field service operations.
• Allocate work and make daily operational and task-level decisions.
• Troubleshoot technical issues and support effective problem resolution.
• Maintain equipment and oversee preventive maintenance activities.
• Perform quality control and support consistent service standards.
• Ensure compliance with safety procedures and requirements.
• Manage inventory and work orders.
• Document work, provide staff training, and report performance.
• Build the technician team, stabilize operations, and implement process improvements.

 

Preferred Qualifications

• 2+ years of experience in technical operations.
• High school diploma or equivalent.
• Technical troubleshooting and preventive maintenance skills.
• Knowledge of quality assurance, inventory management, and work order management.
• Understanding of safety procedures.
• Team leadership, problem-solving, and communication skills.

\nCompany Description

Onsite Mitigation and Restoration is a growing Florida-based restoration company specializing in water damage mitigation, mold remediation, emergency services, and property restoration. We’re building a dependable team focused on quality workmanship, professionalism, and providing employees with opportunities to grow as the company expands.

Company Description

Onsite Mitigation and Restoration is a growing Florida-based restoration company specializing in water damage mitigation, mold remediation, emergency services, and property restoration. We’re building a dependable team focused on quality workmanship, professionalism, and providing employees with opportunities to grow as the company expands.