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Quick Lane Advisor

Village Ford

What Youll Be Doing: Were looking for a Quick Lane Advisor whos part people-person, part car-care pro. Youll be the first person customers see when they pull into the Quick Lane answering questions, recommending services, and keeping everything moving smoothly from drop-off to pickup. If youre great with customers, confident in your automotive knowledge, and love staying busy, youll thrive in this role. Youll work closely with service techs and play a big part in keeping vehicles and customers happy. Your Role Includes: Welcoming customers and listening to their service needs Recommending maintenance and explaining repair procedures clearly Writing up repair orders and working closely with techs Keeping customers updated on timing and progress Promoting additional services based on real vehicle needs Processing payments and maintaining accurate records Providing top-notch, friendly service from start to finish Following dealership policies and keeping safety a priority Why youll love this role: Solid pay and performance recognition? Full benefits package: Medical, Dental, Vision, 401(k), PTO, long and short-term disability, accident, critical illness, pet insurance, identity theft protection, and paid holidays. Career growth and mentorship from experienced team members A tight-knit team that supports and values your expertise Why This Role Matters: Youre not just checking boxes youre the voice of our service department. Youll build trust with customers, make their experience seamless, and help them take care of one of their biggest investments: their vehicle. Think youve got what it takes? Lets get your career in gear. Apply now and bring your energy and know-how to a team that truly values both.

Vacancy posted 4 days ago
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