(3rd) Shift Supervisor

Job Description

Job Description

Description:

Start Time: 12:00AM

End Time: 09:00AM

Position Summary: The Operations Supervisor oversees the day-to-day operations of the warehouse and distribution facility, ensuring the efficient, safe, and accurate flow of goods from receiving through shipping. This role supervises warehouse staff, coordinates workflow and scheduling, enforces safety and quality standards, and monitors performance against operational targets. The Operations Supervisor plays a key role in maintaining productivity, inventory accuracy, and a safe, compliant work environment in accordance with California labor and workplace safety standards. 

Key Duties and Responsibilities:  

• Supervise and coordinate daily warehouse and distribution operations, including receiving, put-away, order picking, packing, and shipping. 

• Develop and manage staff schedules to ensure adequate shift coverage, in compliance with California meal and rest break requirements. 

• Train, coach, and evaluate warehouse team members; deliver performance feedback and address performance issues. 

• Monitor productivity, order accuracy, and on-time shipment metrics; implement corrective action plans as needed. 

• Enforce compliance with Cal/OSHA workplace safety standards, including proper use and maintenance of warehouse equipment (forklifts, pallet jacks, etc.). 

• Maintain inventory accuracy through routine cycle counts and coordination with inventory control and procurement. 

• Ensure adherence to standard operating procedures (SOPs) and quality control standards. 

• Communicate with cross-functional teams (logistics, procurement, customer service) to resolve operational issues. 

• Support recruitment, onboarding, and training of new warehouse staff, and prepare operational/KPI reports for management. 

Requirements:

Required Qualifications:

• High school diploma or equivalent required.

• Minimum of 2–3 years of experience in a warehouse, distribution, or logistics environment, including at least 1 year in a lead or supervisory role.

• Working knowledge of warehouse management systems (WMS) and inventory control processes.

• Familiarity with Cal/OSHA workplace safety standards and safe equipment operation procedures.

• Strong organizational, time-management, and problem-solving skills, with the ability to lead and motivate a team.

• Proficiency with Microsoft Office (Excel, Outlook) and warehouse management software.

• Ability to lift up to 50 lbs and perform physical tasks associated with warehouse operations.

Preferred Skills and Experience:

• Associate's or bachelor's degree in business, logistics, supply chain management, or a related field.

• Forklift certification.

• Experience with warehouse management systems (WMS) or ERP platforms (e.g., SAP, NetSuite, Oracle).

• Bilingual (English/Spanish) communication skills.

• Lean, Six Sigma, or continuous improvement training or certification.

• Prior supervisory experience in a fast-paced, high-volume distribution center.

Physical & Environmental Requirements:

Physical Demands:

• Prolonged sitting (office/administrative work)
• Prolonged standing (warehouse/onsite support)
• Walking for extended periods across facilities or yards
• Lifting up to 50 lbs
• Bending, stooping, kneeling, or crouching
• Reaching above/below shoulder level
• Repetitive hand/wrist movements (typing, scanning, equipment use)
• Operating equipment (forklift, pallet jack, etc.)
• Climbing stairs or ladders

Work Environment:

• Office environment
• Outdoor work (yards, loading areas, client sites)
• Exposure to varying temperatures (heat/cold)
• Exposure to moderate/high noise levels
• Fast-paced, high-volume operational environment
  

Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of this role. We are proud to be an equal opportunity employer and are committed to building a workplace where everyone feels valued, respected, and empowered to succeed. We make all employment decisions based on qualifications, merit, and business needs, without regard to any status protected by applicable law. The above statements are intended to describe the general nature and level of work being performed. The statements should not be construed as an exhausted list of all responsibilities, duties, and skills required. There may be additional duties outside the normal responsibilities to be performed as needed.