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Director of Customer Experience & Care Operations

Socket

4over is seeking a strategic, results-driven Customer Relations Director to scale our Customer Care Relations organization. You will lead a high-performing team and drive initiatives to enhance customer experience, retention, and operational efficiency across locations. Compensation is highly competitive and aligned with experience. Reporting to the VP of eCommerce and Customer Experience, you will set standards for service excellence, manage budgets and forecasts, and collaborate with #J-18808-Ljbffr

Vacancy posted 2 days ago
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