Take 5 Oil Change Shop Manager

Job Description

Job Description

The Take 5 Family is hiring customer service maniacs! 

People person? Do you enjoy leading a team?  Outgoing and positive attitude? We will  train you the Take 5 way to oversee a shop. You’ll be accountable for your team’s execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are  successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments. 

What Employees Love about Take 5

· The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of District Managers worked their way up from shop level positions. 

· The family environment

· Benefits

· Employee contests

· Opportunity to meet new people every day

· Community involvement

· Learning new skills

What does a Shop Manager (SM) do? 

· Recruiting, Interviewing, Onboarding

· Responsible for motivating the team, holding the team accountable, and making personnel decisions

· Check in with customers before they leave the shop to make sure they had a great experience

· Ensure crew actively provides excellent customer experience 

· Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory

· Place product orders

· Understand the shop’s financials to drive results and beat budget

· Conduct quarterly employee evaluations

· Submit payroll 

· Create crew schedule

· Support technicians with their duties

· Finding new customer leads

Good to Know Before You Start!

· Be prepared for early hours and working approximately 55 hours per week

· Shop Managers are the first line of defense for customer service

· Must be adaptive to change

· Basic computer skills are needed

· Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars

· You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning

· You may need to work in hot/cold weather conditions

· Always be alert and aware of your surroundings

· Must be able to lift up to fifty (50) pounds