Surgical Technician

The following position is for employment with:

Dugan Oral Surgery

39 Country Club Rd, Oneonta, NY 13820

POSITION PURPOSE

Are you passionate about patient care and looking to make a difference in a surgical setting? Join our team as a Surgical Technician, where you'll assist the surgeon during consultations and surgeries, enhance patient satisfaction, and boost office efficiency. In this role, you'll provide outstanding pre-operative and post-operative care, including answering phones and scheduling, ensuring the highest standards for our patients.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Surgical Support: Assist the doctor during surgeries, seat patients, and take vitals. Ensure all consent forms and treatment plans are accurately completed.
• Patient Care Expert: Provide clear and concise pre-operative and post-operative instructions to patients. Obtain necessary medical clearances and maintain excellent patient care standards. Assist with answering phones, scheduling patients, and completing check-out procedures.
• Compliance and Safety Adherence: Adhere to OSHA and regulatory guidelines, ensuring radiation protection for all patients and producing radiographic images with proper exposure techniques and anatomical positioning.
• Record Keeping and Documentation: Document and maintain accurate records/charting in compliance with established standards.
• Equipment and Instrument Maintenance: Prepare and maintain clinical equipment and instruments, ensuring they are in good working condition for each procedure.
• Interpersonal Relations: Maintain good rapport and cooperative relationships with patients, doctors, and team members. Approach conflicts constructively, identify problems, offer solutions, and participate in their resolution.
• Confidentiality and Professionalism: Maintain the confidentiality of patient, practice, and hospital information, discussing sensitive information only among appropriate personnel in private settings.
• Patient Experience Enhancement: Provide an excellent patient experience, ensuring their comfort and satisfaction throughout their visit.
• Adaptability and Flexibility: Accept special projects and additional responsibilities as needed, demonstrating flexibility in a dynamic work environment.

MINIMUM QUALIFICATIONS

• Safety Adherent: Follow strict safety guidelines and procedures according to OSHA and office standards.
• Policy Follower: Adhere to all office policies diligently.
• Interpersonal Dynamo: Maintain a positive rapport with patients and team members through excellent interpersonal skills.
• Clear Communicator: Effectively communicate verbally with patients and staff in a clear and professional manner.
• Detail-Oriented: Work efficiently with a keen eye for detail.
• Flexible Worker: Adapt to changing job duties and work schedules as needed.
• Active Listener: Demonstrate active listening by fully engaging in conversations, understanding points being made, asking relevant questions, and avoiding inappropriate interruptions.

Previous Experience/Education:

Prior experience not required. Will train the right person.

ABOUT US ORAL SURGERY MANAGEMENT

By joining David M. Dugan, DDS, MD, PC and US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

P assion for Patient Care

O utstanding Results

W inning Attitude

E mbracing Continuous Improvement

R espect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.