Start Now! Customer Sales Representative

Job Description

Job Description

About the Role

Elite Fortune Consulting is seeking motivated, outgoing, and customer-focused individuals to join our growing team as an Entry Level Customer Service & Sales Agent. In this role, you will represent leading telecommunications clients within a retail environment, helping customers discover products and services that best fit their communication and connectivity needs.

This position combines customer service, account management, and face-to-face sales. You will engage directly with customers inside a retail setting, assisting with new account activations, service plan upgrades, product recommendations, and account support. This is a customer-facing position designed for individuals who enjoy interacting with people, building relationships, and delivering exceptional service.

This is NOT a door-to-door sales position. All customer interactions take place in a professional retail environment where customers are actively seeking information about products and services.

Key Responsibilities

• Engage with customers face-to-face to understand their needs and recommend appropriate telecommunications products and service solutions.
• Assist customers with new account activations, service upgrades, device selections, and accessory recommendations.
• Generate new business opportunities by educating customers on available products, promotions, and service offerings.
• Build and maintain strong customer relationships through outstanding service and follow-up support.
• Handle customer inquiries regarding products, billing, account features, and service options.
• Troubleshoot customer concerns and provide effective solutions while maintaining a positive customer experience.
• Accurately document customer interactions, account updates, and sales transactions.
• Stay informed on evolving telecommunications products, technologies, promotions, and industry trends.
• Meet or exceed individual and team sales goals while maintaining a customer-first approach.
• Collaborate with team members and management to improve customer satisfaction and drive business growth.
• Participate in ongoing training programs focused on sales techniques, leadership development, customer relations, and product knowledge.

Qualifications

• Previous experience in customer service, retail sales, hospitality, or a related customer-facing role is preferred but not required.
• Strong interpersonal and communication skills.
• Ability to build rapport quickly and establish trust with customers.
• Self-motivated with a competitive and goal-oriented mindset.
• Strong problem-solving and multitasking abilities.
• Positive, professional, and energetic attitude.
• Ability to thrive in a fast-paced retail environment.
• Eagerness to learn new technologies, products, and sales strategies.

What We Offer

• Comprehensive paid training with no prior telecommunications experience required.
• Guaranteed weekly pay between $600-$2000
• Hands-on mentorship and professional development opportunities.
• Competitive compensation with performance-based incentives.
• Clear pathways for advancement into leadership and management roles.
• A collaborative and team-oriented work environment.
• Opportunities to develop valuable skills in sales, customer service, communication, and business development.

If you enjoy working with people, building relationships, and helping customers find solutions while developing a rewarding career in sales and customer service, we encourage you to apply.

Elite Fortune Consulting is a dynamic sales and marketing firm based in New Britain, committed to helping major clients expand their market reach and customer base. We specialize in creating personalized, face-to-face sales experiences that drive both sales growth and long-term customer satisfaction. We value integrity, teamwork, and providing rapid professional development opportunities.

Company Description

Elite Fortune Consulting is a dynamic sales and marketing firm based in New Britain, committed to helping major clients expand their market reach and customer base. We specialize in creating personalized, face-to-face sales experiences that drive both sales growth and long-term customer satisfaction. We value integrity, teamwork, and providing rapid professional development opportunities.