Warehouse Associate- Receiving, Forklift, Customer Service

Warehouse, Counter Sales & Forklift Specialist

PrideStaff is partnering with a premier regional manufacturer and distributor specializing in industrial foam and wholesale automotive trim, marine, workroom, and furniture upholstery supplies. We are seeking a versatile, customer-oriented Warehouse, Counter Sales & Forklift Specialist to join their fast-paced distribution facility.

In this hybrid role, you will be a key point of contact for both daily warehouse logistics and walk-in trade/will-call customers. You will greet customers at the front counter, assist with product inquiries and order entry, operate forklifts to load/unload materials (such as raw foam buns, heavy vinyl/fabric rolls, and upholstery hardware), pull and package order submittals, and ensure both the counter area and shipping dock operate seamlessly.

Key Responsibilities

1. Customer-Facing Counter Sales & Reception

• Customer Service & Sales: Greet walk-in trade customers, upholsterers, contractors, and retail clients in a professional, welcoming manner.

• Order Processing: Assist customers with product selection, process will-call/pick-up orders, enter transactions into the system, and accept payments.

• Phone & Front Desk Support: Answer incoming phone calls, answer product and inventory questions, route calls to internal sales associates, and notify clients when special orders arrive.

2. Order Fulfillment & Shipping Logistics

• Order Preparation: Accurately pull, cut, stage, wrap, and label foam products, upholstery supplies, trim, and hardware based on picking sheets and customer invoices.

• Logistics & Freight Handling: Safely load and unload LTL/FTL carrier trucks, parcel delivery vehicles, and will-call customer vehicles.

• Shipping Documentation: Prepare bills of lading (BOLs), packing slips, and process parcel shipments using carrier systems (e.g., FedEx, UPS, or freight portals).

3. Forklift Operation & Material Handling

• Safely operate sit-down forklifts, stand-up trucks, and pallet jacks to move, load, unload, stack, and stage oversized materials, foam blocks, roll goods, and palletized shipments.

• Transport heavy rolls of vinyl, leather, marine fabric, and industrial foam across cutting, storage, staging, front counter, and shipping dock areas.

• Perform pre-shift equipment inspections, log maintenance needs, and strictly adhere to OSHA and facility safety standards.

4. Inventory Control & Facility Maintenance

• Stock & Inventory Management: Receive incoming freight, verify shipment counts against purchase orders, identify damaged goods, and assist with cycle counting stock (rolls, foam sheets, supplies).

• Facility Maintenance: Keep the front counter area, showroom displays, warehouse aisles, roll-racking systems, cutting bays, and loading docks clean, organized, and hazard-free.

Requirements & Qualifications

• Experience: Prior experience in warehouse distribution, counter sales, retail hardware, or customer service (experience with roll goods, textiles, foam, or upholstery supplies is a plus).

• 1+ years of forklift operating experience (sit-down/stand-up) required; current or previous forklift certification strongly preferred.

• Technical & Interpersonal Skills: Strong interpersonal, phone, and face-to-face customer service skills with a friendly, professional demeanor.

• Basic computer proficiency for order entry, inventory lookup, and shipping platforms (FedEx, UPS, LTL freight portals).

• Familiarity with shipping documentation (BOLs, packing lists, receipts).

• Physical Demands: Ability to handle, lift, push, pull, and maneuver bulk materials, foam buns, and fabric rolls weighing 50 to 75 lbs regularly.

• Comfortable standing, walking, bending, reaching, and mounting/dismounting forklift equipment throughout an 8-hour shift.

Benefits & Perks

• Comprehensive Healthcare: Medical, Dental, and Vision insurance options.

• Retirement Planning: 401(k) retirement savings plan with company match.

• Financial Protection: Life, AD&D, and Long-Term Disability (LTD) coverage.

• Work-Life Balance: Paid Time Off (PTO) and paid company holidays.

• Stability: Full-time, steady day-shift hours with an established industry-leading distributor.

Why Work with PrideStaff?

As a PrideStaff Field Associate, you'll receive dedicated recruiter support, competitive weekly pay, and access to top long-term and direct-hire opportunities with premier employers in the region.

How to Apply: Apply directly with your updated resume or call our office at View phone number on click.appcast.io for immediate consideration!

Compensation / Pay Rate (Up to): $20.00 - $23.00