Registered Pharmacy Technician

Pharmacy Technician

We are hiring a Pharmacy Technician! This role provides critical support to a busy clinic pharmacy by responding to inbound and outbound customer calls, processing prescriptions, and coordinating pharmacy services with accuracy and care. The registered pharmacy technician delivers a high level of customer service by answering questions about pharmacy services, managing refill and delivery inquiries, and resolving customer concerns in a professional and timely manner. The position also supports pharmacological services by accurately entering and maintaining patient and prescription data, coordinating prior authorizations and insurance verification, and ensuring prescriptions are filled according to the cycle fill calendar. This non-exempt role reports directly to the Pharmacy Manager and supports the Director of Operations in the Pharmacy Manager's absence.

Responsibilities

• Respond to inbound and outbound calls from patients, caregivers, referral sources, and other providers to deliver prompt and courteous customer service.
• Answer questions related to pharmacy services, medication refills, delivery status, and general pharmacy assistance, ensuring clear and accurate information.
• Receive and process new pharmacy referrals, including accurately transcribing prescriptions into the pharmacy system.
• Verify insurance coverage for prescriptions and facilitate prior authorization requests as needed.
• Accurately enter and update patient information in the patient record, ensuring completeness and correctness.
• Maintain all patient records in compliance with HIPAA privacy and security regulations.
• Assist in labeling, filling, and fulfillment tasks to support a high-volume prescription workload.
• Resolve customer complaints by identifying issues, providing appropriate solutions, and following up to ensure resolution.

Essential Skills

• High school diploma or GED.
• Completion of a board-approved pharmacy technician training program.
• Valid Florida Pharmacy Technician License.
• At least 1-2 years of experience in a medical insurance, billing, or customer service environment.
• Strong knowledge of medication brands, generics, dosing, and day supply calculations.
• Pharmacy experience including data entry, labeling, filling, and fulfillment tasks.
• Experience with prior authorization processes.
• Advanced skill in Microsoft Office Suite, with emphasis on Excel and Access.
• Proficiency in data entry with high accuracy and attention to detail.

Additional Skills & Qualifications

• Durable medical equipment (DME) experience.
• Telephonic customer service experience in a healthcare or pharmacy setting.
• Experience working in a fast-paced, high-volume pharmacy environment.

Shift: Monday-Thursday 8 am-5:30 pm; Fridays 8 am-12 pm

Job Type & Location

This is a contract position based out of Oakland Park, FL.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Oakland Park, FL.

Application Deadline

This position is anticipated to close on Jul 24, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.