L3 Network Tech
AA2IT
Network Support TechnicianLocation - Santa Clara, CA Duration - 3 month contract-to-hire Pay Rate - $26/hrResponsibilities:Providing first level Smart Hands support to second level and third level support teamsPerform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and 7, and Fiber Optic cabling.Assist with material control to ensure all required materials are available to complete the daily work.Ensure quality and safety guidelines are followed.Ensure ticketed requests are assigned, communicated, and addressed within customer SLA.Perform quality evaluate, diagnose, troubleshoot cabling systems, and perform replacement/repairs as necessary.Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA.Receive Hardware shipments for data center equipment landingsValidation Purchase Order accuracy of Hardware receivedUnboxing and Recycling of materialsMove Equipment from dock to staging areas and or to DC racksInstallation or retrofitting of server racks - rail and shelving installationPower and network cable installation and cable managementScanning and Labeling of installed devices (network or server)Designate parts identified for spare part stock inventoryProper e-waste handling and disposalEquipment shipping and receiving as neededProvide Escort Service for vendors/techsWork Request Tasks from Service Now ticket systemQualifications:Associate or bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.3+ years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar experience)Data center experience required3+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices.3+ years of combined experience working in data centers, labs, or server room environmentsExperience with:Structured Network CablingCopper: Cat5, Cat5e, Cat6, Connector Types RJ45Fiber: Multimode, Single Mode, Connector Types – ST, SC, LCWIFI H/WWireless LAN ControllersWireless Access PointsNetworkingIP Addressing, Layer 2 VLAN etcExperienced in Ethernet Switching H/WChassis, Supervisor, Line Cards, Power Supplies etcTransceiver Types – SX, LX, SR, LR etcCable Troubleshooting Knowledge / ExperienceFluke Testers: Copper - Wire Map, Link Test etc, Fiber – OTDR TestingFluke Aircheck: Wireless Testing
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