Oncology Scheduler - Emergency Relief

The Oncology Scheduler is responsible for answering scheduling related calls for Medical Oncology, Radiation Oncology, Breast Surgery, Chest Surgery, and IVOP. The Scheduler answers multiple line telephones in a timely, professional manner, and schedules physician consult and follow‑up appointments according to the practice template within Meditech Expanse and/or Aria EMR. The Scheduler gathers appropriate patient information to pre‑register the patient within these EMRs, collects all pertinent medical records for new and follow‑up visits, and ensures pre‑visit paperwork is sent to the patient for completion. The Scheduler directs other calls to appropriate staff as needed and performs other administrative duties as assigned. Required Knowledge, Skills, and Abilities Intermediate proficiency and accuracy in the use of software programs such as MS Word and Outlook Experience with electronic health records, such as NextGen and Aria, preferred Excellent communication skills, both verbal and written; professional telephone communication Ability to manage multiple phone lines; strong organizational skills and ability to prioritize and manage multiple tasks Ability to communicate information and ideas in speaking so others will understand Ability to understand written sentences and paragraphs in work‑related documents Ability to work professionally with a diverse population base Ability to maintain a high level of confidentiality Ability to create, compose, and edit written materials Ability to analyze and solve problems Education High School Diploma or GED required. Vocational training preferred. Additional education may be substituted for experience. Experience At least two years prior experience in a healthcare office setting; oncology office experience preferred. Caring for You as You Care for the Community Frederick Health offers a comprehensive and affordable benefits package. Health, dental, and vision insurance are offered the 1 st of the month after 30 days of employment to all employees hired to work at least 20 hours per week, and we offer multiple plans to best meet your and your family's needs. Life insurance, short‑term income replacement, and long‑term disability are employer‑paid for eligible employees. Frederick Health offers a robust paid time off program for eligible employees. Our 403(b) retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer‑paid employee assistance program. Pay & Hours Pay is based on experience, skills, and education. If the position is part‑time, salary will be pro‑rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non‑exempt positions may have shift differential and/or overtime paid, if applicable. Hourly range: $18.09 - $24.24 Hours: As needed. Availability required Monday‑Friday, 7:30 a‑4:00 p, 8:00 a‑4:30 p, or 8:30 a‑5:00 p (with 30 minutes for lunch). Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr