Human Resources Generalist I

Who we are:
ITRCC is dedicated to delivering outstanding customer service that is built around our core values: Community, Actions, Reliability, Excellence, and Safety. Spanning 157 miles, across northern Indiana, ITRCC implements our core values to offer a safer and more efficient way of commuting.

"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."


Why we're different:
ITRCC's efficiency relies on our team members; at the ITRCC you won't just be part of a company, you will be part of a family who respects their members and strives to cultivate sustainability. We are actively involved in the community, care for the wellbeing of our team members and understand the importance of work/life balance.

Summary:

Responsible for a variety of personnel related administrative duties, including providing information and support to the HR team and ITR employees regarding, policies, processes, procedures and HR activities.

Relationships:

• Reports directly to Human Resources Assistant Manager.
• Works closely with all departments,vendorsand outside agencies.

Responsibilities:

• General:

• Performs all tasks safely,complies withall internal and external safety requirements, supports ITRCC's safety culture, attends all safety training, and completes all compliance trainings as required by ITRCC.
• Upholds ITRCC's core values:Community, Actions, Reliability, Excellence and Safety(CARES).

• Level 1(including General):

• Completes day to day operations of HR functions and duties.
• Provides administrative support to the Human Resources Assistant Manager,
• Assists with the Human Resourcesservice request platform.
• Assistsin preparing and processing payroll for weekly pay periods when needed.Must be proficient with all payroll functions including familiarity with ITR's payroll provider, ADP.
• Assistswith onboarding employees. Prepares offer letters, processes backgroundchecksandassistsemployees with pre-employment paperwork.
• Conducts the HRportionof new employee orientation.
• Works directly with each department for recruiting needs,functionsand deadlines.
• Conductsinterviews for all recruiting positions.
• Promotes and attends job fairs as needed for recruiting purposes.
• Prepareseligibilitylist for random drug screening when needed. Sends employees when selected and tracks results
• Completesworkerscompensation claims when needed. Works with supervisor and employee to obtain proper documentation andcommunicateswith Liberty Mutualregardingrestrictions, bills, etc.
• Processes documentation and prepares reportsfordepartment, otherdepartmentsand outside vendors.
• Maintains employee files and ensures they are saved in 2 locations -VeraCrypt and ADP.
• Aids in organizing employee events road wide.
• Performs as point of contact for employee questions concerning insurance benefits.
• Prepares and implements the annual ITR employeebenefitsopen enrollment.
• Utilizes discretion when dealing with the public and employees on all matters,maintainingconfidentiality.
• Addresses any unemployment claims that are received and responds withingiventimeframe. Participates in hearings when applicable.
• Operates a variety of office equipment, includingcomputer-relatedsoftware, scanners, photocopiers, badge printers, fax machines, postage machines, and printers.
• Audits insurance invoices monthly for accuracy andsubmitsto Human Resources Assistant Manager.
• All other duties as assigned.

• Level 2 (including level 1):

• Participates in the preparation of all annual audits including but not limited to ERISA, 401K, Medical Insurance, I9, etc.
• Facilitates employee termination process and obtainsappropriate approvals.
• Associate degree within Human Resources field of similar area.
• Successful completion of the Departmental Leadership Engagement Program.
• Participation in the Leadership Program is up to the management's discretion and based on operational needs.

• Level 3 (including level 2):

• Conducts various internal audit to ensure compliance (ADP fields, HR practices, etc.)
• Bachelors' Degree within Human Resources field of similar area.
• PHR Certification.
• Successful completion of the Leadership Academy.
• Participation in the Leadership Academy is up to the management's discretion and based on operational needs.

*Tier changes can happen if the employee meets the qualifications during the next review period.

* Certifications may be covered under the training budget with prior HR approval.

Qualifications: (required)

• Knowledge of English grammar, spelling, and punctuation.
• Proficient in Microsoft Word,Exceland Outlook.
• Ability to prepare and compose correspondence and reports, and to review work for approval and signature of supervisors.
• Ability tomaintainpersonal composure and tactfully handledifficult situationsin a professional manner.
• Knowledge and skill in developing andmaintainingfiles.
• Ability to communicate effectively both verbally and in writing.
• Mustpossessand maintain a valid driver's license.

Desirable Experience:

• Level 1:1year of relevant work experience
• Level 2:3yearsofrelevant work experience
• Level 3:5years of relevant work experience
• Associates' Degreewithin Human Resources field of similar area

Working Conditions:

• This position requires:(Frequent est. 5 hrs per shift)

• Frequent sitting,standingand walking.
• Frequenttalking and hearing.
• Lightphysical effort.
• Heavycomputerusage.
• Minimum 3 days in office per week - monthly travel up to 30% across road to remote locations