Team Support Leader 40 Hour Flex (Sunday through Thursday or Tuesday through Saturday)

Job Description

Job Description

Description:

A person in this position will provide coverage for hours open due to vacation, illness, vacancies, etc. The position involves 40 flex hours per week. This is a highly responsible and challenging position requiring the ability to work effectively with co-workers and a wide variety of individuals. The Team Support Leader will be expected to be a positive role model for other direct support personnel. The person occupying this position will also be asked to train new employees working in a direct support capacity.

An employee in this classification is expected to learn the goals, routines and personal choices of up to 30 individuals for whom they may be scheduled to support. The position requires the ability to receive instruction from multiple Home Coordinators depending upon where the relief is needed. An employee occupying this position must be adaptable, energetic, dependable and able to follow instructions regarding the needs and desires of the various individuals and perform effectively consistent with Woodhaven’s procedures, guidelines, directives and individual’s personal preference.

The length of position assignments is variable. The Program Manager will assign the Team Support Leader his/her hours on a weekly or bi-weekly basis. Occasionally it may be necessary that the Program Manager deviate from this procedure due to individual’s needs. Upon completion of the employee’s current work assignment, it is the employee’s responsibility to make contact with the Program Manager for future work assignments. Failure to contact the Program Manager for future assignments by the designated time is considered an unauthorized absence. When no work is available in the supervising Program Manager’s work area, the employee may be “loaned” to another Program Manager for training in other homes when staffing needs dictate. An employee occupying this position will be required to work overtime hours as requested by the Program Manager. Because of the skill and commitment required of the employee in this position, salary will be commensurate with experience and education. Base salary will be received in all level homes.

EXAMPLES OF WORK DUTIES: (Any one position may not include all the following nor do all the listed examples include all duties and responsibilities which may be required of the position).

1. Be a positive role model for co-workers and employees.

2. Assure that the atmosphere is warm, caring and home-like with minimum friction among residents and staff.

3. Assist with training new employees.

4. Support and teach individuals in all aspects of self care activities as they require.

5. Assist individuals in community activities, i.e. budgeting, menu planning and shopping, accessing recreational activities, etc.

6. Advocate for each individual’s rights and encourage them to make good decisions.

7. Promote integration into the neighborhood and community.

8. Communicate well with the individuals they support, other staff and supervisors, parents, guardians and other agencies.

9. Monitor and/or maintain the cleanliness and safety conditions of the residence and vehicles assigned.

10. Generate and supervise daily activity schedules and assure opportunities for choice and activities that are meaningful and occur in a timely manner.

11. Work closely with individuals supported, family members, consultants and other related staff in planning and implementation of Individual Plans.

12. Assure Individual Plans are implemented consistent with the expectations outlined in the Plan.

13. Reflect values of Woodhaven and maintain person-centered principals.

14. Represent Woodhaven to the public in a positive manner.

15. Provide feedback to the Program Manager regarding highly effective procedures, routine activities, etc. for consideration of wider implementation.

16. Staff may be required to attend medical appointments with individuals supported at the discretion of the Home Coordinator and/or Program Manager.

17. Staff may be required to perform additional duties not specifically listed or implied here as situations arise or as assigned by a supervisor.

18. Woodhaven reserves the right to alter your work schedule and work location in order to accommodate individuals supported and staffing needs.

Why Join Woodhaven

At Woodhaven, we believe the meaningful work of supporting others begins with supporting our own team. We are committed to creating a workplace where employees feel valued, encouraged, and equipped to grow. That commitment shows up in the way we invest in your well-being, your professional development, and your future—so you can continue making a difference in the lives of the individuals and communities we serve.

• Earn up to 4.5 weeks of paid time off as a full-time employee, with a PTO cash-out option for added flexibility.
• Build long-term financial security through Woodhaven’s pension plan with a 3% employee contribution and an 11% employer contribution.
• Receive paid training for certifications and job-related development so you can feel confident and prepared in your role.
• Access performance-based bonus opportunities, including up to $500 quarterly bonuses for eligible positions and annual bonuses for professional roles.
• Earn up to $500 in referral bonuses for helping us grow a strong, mission-driven team.
• Explore tuition assistance opportunities if eligible, supporting your continued growth and career development.
• Use Rain Instant Pay for added flexibility and access to earned wages when needed.
• Choose from medical, vision, dental, and supplemental benefit options that support your overall well-being.
• Benefit from a Big Tree Medical Membership.
• Access 100% covered scans and many common surgeries through Valenz Health.
• Receive support through a free Employee Assistance Program (EAP) for employees and their families.
• Take advantage of pre-tax Healthcues benefits.
• Use Paytient with up to a $1,000 credit limit and 0% interest for eligible medical and veterinary expenses

QUALIFICATIONS: A high school diploma or equivalent is required. Preference will be given to individuals with a Bachelors degree in Human Services. Because of the complexity and skill required in this position, one year of experience working with the individuals for whom the Program Manager is responsible is preferred. This qualification may be waived if there is clear and compelling evidence of the employee’s skills and abilities to work effectively with individuals with developmental disabilities and/or ability to learn and adapt at an accelerated rate.

This position requires the ability to write legibly and spell correctly, to record accurately the actions, feelings and behavior of the individuals in the daily life notes and describe program progress. It requires the ability to read and comprehend and to understand documents such as IP’s, assessments, policies and procedures and written communications from supervisors.

This position requires mathematical skills sufficient to accurately balance a check book, accurately figure percentages for program’s success, calculate correct change and balance receipts against funds allotted.

A valid Missouri Chauffeur's license within the first two (2) weeks of employment is necessary for this position. Must maintain an acceptable driving status according to Procedure No. 1-8-3, Woodhaven Vehicle Use. Applicant must maintain a positive relationship with the individuals they support.

All Team Support Leaders who have committed felonies that are listed on the disqualification registry with the Department of Mental Health will be removed from payroll effective immediately unless a request for exception has been approved with the Department of Mental Health.

ESSENTIAL QUALIFICATIONS/DUTIES: In order to maintain this position, employees occupying this position must be in good standing with the agency, (i.e. an employee that has a satisfactory six-month or annual performance appraisal with no suspensions or disciplinary actions and has fulfilled the expectations identified in their performance plan).

The Team Support Leader will be required to successfully complete an initial orientation. This will include CPR, First Aid, Positive Behavior Interventions, Universal Precautions in-service, lifting in-service, a medication administration course, and other lectures on basic information regarding State and Federal law relevant to the organization's policies, procedures, rules and regulations. You will be required to update these in-services annually or as required. Employees are expected to be reliable when reporting to work for scheduled shifts.

ESSENTIAL PHYSICAL REQUIREMENTS: This is sedentary work requiring the exertion of up to 50 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.

Some homes require lifting a minimum of 50 pounds. See Human Resources or your immediate supervisor for specific homes where lifting is a requirement.

Woodhaven is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.