Pump Quality Inspector

Position Summary We are seeking a Pump Quality Inspector to support our aftermarket repair and upgrade business in our Houston PRO Services shop located in Stafford, TX. Building on centuries of pump design experience, PRO Services provides an array of services focusing on reducing equipment total cost of ownership and increasing plant output, including condition monitoring, predictive maintenance contracts, field service, engineered upgrades, inventory management, and overhauls for pumps and other rotating equipment. The Quality Inspector assists the shop with production and technical support. The Quality Inspector will support the shop by producing quotes, procuring drawings from manufacturing divisions, and providing inside sales and manufacturing support for all repair and upgrade work. Essential Responsibilities Conduct equipment inspections and document findings in detailed inspection reports in accordance with company and customer requirements. Ensure all assigned jobs have the repair scope created within the timeframe defined by both PRO Service and customer expectations. Produce drawings for parts manufacturing or repair. Ensure all milestones are met. Provide customer support and follow‑ups in conjunction with Repair Coordinators and the Sales team. Recommend upgrades and support the Sales team with problem‑solving and solutions for customers. Responsible for receiving jobs, entering, and completing all required data for entry. Provide production and engineering support to the Shop. Communicate daily with the Facility General Manager and Repair Coordinators on ongoing jobs and DCI scopes. Follow established ISO 9001, ITT EHS, and other guidelines as required. Contribute to facility goals for safety, cost savings, and quality/cost of poor quality (rework). Support customer needs and hot jobs with occasional after‑hours and weekend response. Position Requirements Knowledge & Skills: Excellent communication and interpersonal skills to interact effectively with diverse client group. Ability to troubleshoot in-depth issues with rotating equipment. Ability to read, analyze, and interpret pump drawings. Ability to anticipate and solve practical problems and resolve issues. Self‑starter with the ability to work both independently and within a team. Ability to effectively communicate ideas and properly describe problems and solutions. Ability to effectively handle multiple tasks, time management, and prioritization skills. Well‑developed planning, organization, analytical, and decision‑making skills. Ability to produce clear, timely, and concise documentation and have well‑developed problem‑solving skills. Ability to apply good judgment, strong work ethic, and integrity on the job. Proficient in relevant PC skills. Experience: Minimum 10 years of related experience is required. Practical, working experience with repair or service of pumps or other rotating equipment. Proficient in MS Office. Education: ASQ Certified Quality Inspector (CQI) or equivalent quality inspection certification/experience. Equal Pay Act Statement We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay‑for‑performance is a principle that we believe in, and employees are rewarded based not only on what they accomplish, but also on how they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long‑term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective‑bargaining agreement. The salary offered to a candidate is based on several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range Between $30.92 and $46.20, depending on experience. #J-18808-Ljbffr ITT Inc. - English US