Deli Assistant Manager

Service Deli Manager Job Description Reports To: Store Director Position Type: Hourly, bonus eligible Location: Retail Stores Department: Deli Date: May 2023 About the Intermountain Division Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each associate are both recognized and valued. Bring your energy and unique perspective to the Intermountain Division and you will have the opportunity to grow with us professionally and personally. You will be part of a team that genuinely cares about helping you succeed. You will work alongside talented colleagues, many of whom build long careers while progressing through multiple roles and making a difference in our communities. Albertsons Companies is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,230 stores, 27 distribution facilities and 19 manufacturing plants with over 250,000 employees across 34 states and the District of Columbia. The company is publicly traded with supermarkets across the country that includes: Albertsons, Safeway, Vons, Pavilions, Randalls, Tom Thumb, Carrs, ACME, Jewel-Osco, Lucky, Shaw’s, Star Market, Super Saver, United Supermarkets, Market Street and Amigos. PURPOSE: As a Deli Manager, no one day is ever the same. You are someone who can display exceptional customer service skills, be knowledgeable of our deli meats, cheeses, salads, sandwiches, dips, gourmet, and hot case items and prepare delicious foods that will keep our customers returning to the store. We invite you to join our team and create a lasting impression and positive experience for the customers we serve. DUTIES & RESPONSIBILITIES: Provide high-quality customer service, including complying with our Company’s customer service standards, policies, and procedures. Train, schedule and supervise deli employees to ensure staffing patterns for the department. Plan daily production, performs inventory, and monitors information on store portal and in-store mailbox. Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the deli area. Perform daily inventory and order necessary supplies to maintain adequate inventory. Greet customers and take orders, in person and over the telephone, in a friendly manner. Create a positive and welcoming experience for customers. Prepare hot and cold deli food and display in deli cases for sale to customer. Inform customers about our deli products and services, provide food samples, and promote sales within the department. Operate slicers and other food preparation equipment. Prepare deli fruit or seasonal trays for display or special order. Use scales and volume measures to apportion product correctly. Operate electronic cash register, receive final payment from customer (cash or credit/debit card) and accurately make proper change. Inventory stock, restock, move bulk product from pallets to storage areas, and face shelves of deli cases on sales floor. Maintain area and conduct business in accordance with all federal, state and local weights and measures, food safety and sanitation regulations and company policies, procedures and guidelines Perform temperature and tare checks daily. Adhere to uniform and grooming policy as defined within company policy. GENERAL REQUIREMENTS: Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience. Must meet the minimum requirements to interview and pass interview for promotion. Ability to interact professionally with customers, co-workers, and supervisors. Must have the ability to read, write, basic math skills, and communicate in English. Ability to understand and follow instructions. Ability to complete tasks assigned in expected time frame. Knowledge of products, product pricing, sales reports and department layout. Ability to make quality decisions and work under minimal supervision. Ability to give and receive direction. Ability to analyze reports. GENERAL REQUIREMENTS: (continued) Ability to multitask while working under stress and time constraints. Ability to work varied shifts over a 24-hour operation. Deli Manager must pass food safety test(s) and all other Safeway required tests. Must be 18 years old and be able to operate all deli department equipment. Reports to work in proper uniform per company policy. PHYSICAL REQUIREMENTS: The following attempts to communicate the traditional physical demands associated with this position:** Seldom: 1-2 hours, Occasional: 3-4 hours, Frequent: 5-6 hours, Continuous: 7+ hours (Based on an 8 hour work day.) Lift/Carry: Continuous, 1-35 lbs.*weight may increase Push/Pull: Continuous, 1-50 lbs. Stand/Walk: Continuous Grip/Grasp: Continuous Reach: Continuous Twist/Turn: Occasional Squat/Kneel: Seldom Bend/Stoop: Seldom ALBERTSONS SAFEWAY AND WHY YOU WANT TO JOIN US Albertsons Safeway has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. As friendly, enthusiastic individuals who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day. Great pay Flexible schedule Training Opportunities for career development Health and welfare benefits for eligible employees Leisure time activity discount WORK ENVIRONMENT: Working conditions consist of a temperature-controlled store environment. Occasional exposure to outdoor environment with varying temperatures JOB DUTIES AND RESPONSIBILITIES: may vary by location and employees may be assigned duties and responsibilities in addition to those listed above. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified. ** The Company is an equal opportunity employer and is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. 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