Quality Control Manager

Quality Control Manager "QCM"

Balfour Beatty US is an industry-leading provider of general contracting, at-risk construction management and design-build services for public and private sector clients across the nation. Performing heavy civil and vertical construction, our teams build the unique structures and infrastructure that play an important role in how people live, work, learn and play in our communities. Our teammates have an instinctive passion for innovating that is fueled by a relentless curiosity, a drive to employ lean practices and processes and the determination to find a better way. Through Zero Harm®, we are challenging the construction industry's assumptions about safety. We believe that no level of harm should come to anyone as a result of our business.

Consistently ranked among the nation's largest building contractors by Engineering News-Record, our US business is a subsidiary of London-based Balfour Beatty plc.

Balfour Beatty is seeking a Quality Control Manager "QCM" to join our team to support projects in the Hampton, VA - Newport News, VA area.

As a member of the quality control team, the QCM supports the Director of Quality Control in the management, development, application and continuous improvement of Balfour Beatty's quality management systems that ensure the highest levels of product quality, strict compliance with Balfour Beatty Standard Operating Procedures and the highest level of customer satisfaction. The QCM will work closely with the project management team to improve the effectiveness, consistency and efficiency of the construction process.

Essential Functions

• Oversees and supports the application of Balfour Beatty's Standard Operating Procedures at the project level.
• Manages / Implements the project specific QC Plan
• Provides input and advice to the project management team, the Director of Quality Control and the sub-contractors on the implementation and execution of Balfour Beatty quality control activities at the project level.
• Advises the project management team on issues and trends occurring on the projects that may impact the effectiveness of Balfour Beatty to provide quality product and high levels of customer satisfaction.
• Supports the program of continuous improvement at the project, which effectively measures performance, addresses deficiencies, and prevents recurrence of problems.
• Maintains appropriate feedback mechanisms that ensure all quality related information is communicated from the project quality representatives to other members of the project teams throughout the term of the project.
• Reviews and approves project specific sub-contractor quality assurance plans.
• Participates in project reviews to assess the application and effectiveness of company standard operating procedures, sub-contractor processes and procedures and identifies any opportunities for improvement.
• Analyzes issues, determines root cause, develops and implements corrective and preventive actions and assesses performance measures against established goals.
• Supports the project management team in adhering to project budget goals.
• Manages close-out processes to confirm all quality-related issues have been resolved and provides feedback on lessons learned so they can be incorporated in future projects.

Promote Customer Relations

• Builds effective relationships with customers, design team, subcontractors, suppliers, and user groups that reflect and support company core values and meets or exceeds the customer's expectations.
• Actively participates in industry, client, and community relations to enhance company image.

Culture, Leadership and Employee Development

• Promotes our Creed. Communicates our vision and purpose through Service, Talent, and Choices.
• Serves as a role model and promotes professional behavior.
• Participates in and support operations training programs and commits to the development of project staff and of self.
• Performs other related duties as needed

Working Conditions

• The majority of work is completed on job sites in an office trailer or in an existing structure. Due to daily condition changes on construction projects, when employees are outside of the office trailer or structure, they must wear appropriate personal protective equipment as required by the company's safety policies and as required for weather conditions.
• The project team and/or team member may need to move to other projected work geographic locations, if necessary.

Education, Experience, and Knowledge

• B.S. in Construction Management, Engineering, Business, or a related field preferred and 7+years of experience. Depending upon the project size, scope, and complexity the years of experience may vary.
• Demonstrates solid presentation skills and verbal/written communication skills.
• Exhibits commitment to quality by evaluating project-related processes and making necessary changes, using customer input to make improvements, and meeting or exceeding internal and external customer expectations.
• Demonstrates proficiency using a personal computer (PC) and company communication tools, such as email, internet, and Microsoft products (e.g., Word, Excel, Office, Outlook)
• Ability to utilize P6 scheduling software a plus.

Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.