Manager, Wholesale Trade Account Management
Full-time
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy by making transactions safe, simple, smart and accessible. Through secure data, partnerships and innovation, we enable businesses to grow and thrive. Position Overview
We are seeking an experienced relationship and account management leader to take ownership of wholesale trade customers once commercial deals have been signed. This role is focused on ensuring that signed opportunities translate into successful implementation, sustained customer adoption and measurable GDV growth.
The successful candidate will act as the post-sale commercial owner for key wholesale trade relationships, working closely with customers, internal delivery teams, issuers, acquirers, and other partners and local market teams to move deals from contract signature into live usage and ongoing expansion.
This is not a pure sales origination role. It requires strong relationship management, implementation discipline and commercial growth capability, with the ability to unlock additional payment volumes once the initial proposition has been agreed. Key Responsibilities
Account Ownership & Relationship Management
• Own senior relationships with wholesale trade customers after deal signature, acting as the primary commercial point of accountability.
• Build trusted relationships with CFOs, Procurement Leads, Heads of AR/Collections, finance operations and commercial leaders.
• Understand each customer’s operating model, payment flows, onboarding needs, AR processes and growth potential.
• Maintain clear account plans covering implementation progress, stakeholder engagement, volume ramp-up and expansion opportunities.
Implementation & Deal Activation
• Lead the post-sale mobilisation of wholesale trade deals, ensuring signed agreements move quickly into implementation and live usage.
• Coordinate across internal teams, customers and partners to remove blockers and keep implementation milestones on track.
• Support customer onboarding, supplier or buyer enablement, communications, operational readiness and reporting requirements.
• Ensure customers understand how to operationalise the Mastercard proposition within their AR/AP and collections workflows.
Growth, Adoption & GDV Expansion
• Drive GDV growth from existing wholesale trade accounts by increasing adoption, usage frequency and payment volume over time.
• Identify expansion opportunities beyond the initial signed deal, including additional business units, supplier categories, buyer segments or geographies.
• Use account data, volume reporting and customer feedback to identify underperformance and create action plans to improve results.
• Translate operational adoption into measurable outcomes, including incremental GDV, improved collections efficiency and stronger customer retention.
Customer Success & Value Realisation
• Track whether customers are achieving the expected value from the deal, including payment efficiency, working capital impact and lower operational friction.
• Prepare regular business reviews with customers to demonstrate progress, share insights and agree next-step actions.
• Work with customers to refine payment journeys, supplier communications and internal processes to improve adoption.
• Act as the internal voice of the customer, escalating issues and shaping future propositions based on live account experience. Required Qualifications
Experience & Skills
• Experience in account management, customer success, relationship management, implementation management, payments, fintech, financial services or B2B commercial roles.
• Proven ability to manage senior customer relationships after deal signature and grow accounts through adoption, implementation and expansion.
• Experience managing complex implementations involving customers, internal teams and external partners.
• Strong understanding of B2B payments, wholesale trade, AR/AP flows, collections processes and working capital drivers.
• Commercially minded, with a track record of delivering measurable revenue, GDV or usage growth from existing accounts.
Knowledge & Expertise
• Deep knowledge of relationship management, customer success disciplines and account growth planning.
• Ability to understand customer operating models and translate them into practical implementation plans.
• Familiarity with card acceptance, commercial cards, supplier enablement, receivables digitisation and account-to-account payment alternatives.
• Experience using performance data, account reviews and customer insight to drive adoption and growth.
Personal Attributes
• Relationship-led, customer-focused and highly credible with senior stakeholders.
• Execution-oriented, with strong follow-through and the ability to turn signed deals into live commercial outcomes.
• Commercially curious and proactive in identifying growth opportunities within existing customers.
• Collaborative, structured and resilient, able to coordinate multiple stakeholders and remove delivery barriers.
Travel Requirements
• Willingness to travel to customer sites and across relevant European markets as required to support implementation, relationship management and account growth.
What We Offer
• A high-impact customer-facing role focused on turning strategic wholesale trade deals into live, growing payment flows.
• The opportunity to shape customer success and account growth practices for Mastercard’s SME and wholesale trade strategy.
• A visible role working with customers, partners and internal teams to deliver sustained GDV growth after deal signature. Corporate Security Responsibility
Manager, Wholesale Trade Account Management
Manager, Wholesale Trade Account Management
About MastercardMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy by making transactions safe, simple, smart and accessible. Through secure data, partnerships and innovation, we enable businesses to grow and thrive. Position Overview
We are seeking an experienced relationship and account management leader to take ownership of wholesale trade customers once commercial deals have been signed. This role is focused on ensuring that signed opportunities translate into successful implementation, sustained customer adoption and measurable GDV growth.
The successful candidate will act as the post-sale commercial owner for key wholesale trade relationships, working closely with customers, internal delivery teams, issuers, acquirers, and other partners and local market teams to move deals from contract signature into live usage and ongoing expansion.
This is not a pure sales origination role. It requires strong relationship management, implementation discipline and commercial growth capability, with the ability to unlock additional payment volumes once the initial proposition has been agreed. Key Responsibilities
Account Ownership & Relationship Management
• Own senior relationships with wholesale trade customers after deal signature, acting as the primary commercial point of accountability.
• Build trusted relationships with CFOs, Procurement Leads, Heads of AR/Collections, finance operations and commercial leaders.
• Understand each customer’s operating model, payment flows, onboarding needs, AR processes and growth potential.
• Maintain clear account plans covering implementation progress, stakeholder engagement, volume ramp-up and expansion opportunities.
Implementation & Deal Activation
• Lead the post-sale mobilisation of wholesale trade deals, ensuring signed agreements move quickly into implementation and live usage.
• Coordinate across internal teams, customers and partners to remove blockers and keep implementation milestones on track.
• Support customer onboarding, supplier or buyer enablement, communications, operational readiness and reporting requirements.
• Ensure customers understand how to operationalise the Mastercard proposition within their AR/AP and collections workflows.
Growth, Adoption & GDV Expansion
• Drive GDV growth from existing wholesale trade accounts by increasing adoption, usage frequency and payment volume over time.
• Identify expansion opportunities beyond the initial signed deal, including additional business units, supplier categories, buyer segments or geographies.
• Use account data, volume reporting and customer feedback to identify underperformance and create action plans to improve results.
• Translate operational adoption into measurable outcomes, including incremental GDV, improved collections efficiency and stronger customer retention.
Customer Success & Value Realisation
• Track whether customers are achieving the expected value from the deal, including payment efficiency, working capital impact and lower operational friction.
• Prepare regular business reviews with customers to demonstrate progress, share insights and agree next-step actions.
• Work with customers to refine payment journeys, supplier communications and internal processes to improve adoption.
• Act as the internal voice of the customer, escalating issues and shaping future propositions based on live account experience. Required Qualifications
Experience & Skills
• Experience in account management, customer success, relationship management, implementation management, payments, fintech, financial services or B2B commercial roles.
• Proven ability to manage senior customer relationships after deal signature and grow accounts through adoption, implementation and expansion.
• Experience managing complex implementations involving customers, internal teams and external partners.
• Strong understanding of B2B payments, wholesale trade, AR/AP flows, collections processes and working capital drivers.
• Commercially minded, with a track record of delivering measurable revenue, GDV or usage growth from existing accounts.
Knowledge & Expertise
• Deep knowledge of relationship management, customer success disciplines and account growth planning.
• Ability to understand customer operating models and translate them into practical implementation plans.
• Familiarity with card acceptance, commercial cards, supplier enablement, receivables digitisation and account-to-account payment alternatives.
• Experience using performance data, account reviews and customer insight to drive adoption and growth.
Personal Attributes
• Relationship-led, customer-focused and highly credible with senior stakeholders.
• Execution-oriented, with strong follow-through and the ability to turn signed deals into live commercial outcomes.
• Commercially curious and proactive in identifying growth opportunities within existing customers.
• Collaborative, structured and resilient, able to coordinate multiple stakeholders and remove delivery barriers.
Travel Requirements
• Willingness to travel to customer sites and across relevant European markets as required to support implementation, relationship management and account growth.
What We Offer
• A high-impact customer-facing role focused on turning strategic wholesale trade deals into live, growing payment flows.
• The opportunity to shape customer success and account growth practices for Mastercard’s SME and wholesale trade strategy.
• A visible role working with customers, partners and internal teams to deliver sustained GDV growth after deal signature. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Manager, Wholesale Trade Account Management in Germany vacancy
- ...Europe's leading brokers, banks, wealth managers, and non-financial platforms. We're honoured... ...a highly motivated and outcome-driven Account Executive to join us. All our team... ...strong interest into investments, securities trading and software-/infrastructure-as-a-...AccountsRemote jobFull timeContract workWork at officeFlexible hours
- ...diverse scope working with stakeholders such as sales traders, account managers and sales managers and be part of scaling up our expanding... ...This role sits at the intersection of business development, trading infrastructure, and institutional relationship management — requiring...AccountsFull timeContract workRemote workFree visa
- ...Hedosophia, Sapphire, Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Notion Capital, and Motive Ventures. As a Senior Account Manager (German speaking) , you’ll take full ownership of the strategic growth and long-term success of Upvest’s most prestigious...AccountsRemote jobFull timeContract workWork at officeFlexible hours
- ...Values and working at Dune]( About the role: We’re hiring an Account Executive to drive new business across our data products, with... ...our usage analytics and self-serve funnel Have experience managing CRM pipelines (HubSpot preferred) Are based in the US (Eastern...AccountsRemote jobFull timePart timeLocal areaFlexible hours
- ...to understand business pain points and buying signals Generate Sales Qualified Leads (SQLs) for our Account Executive team Partner closely with Sales Managers to improve conversion rates and accelerate sales cycles Maintain accurate CRM data and report on pipeline...AccountsFull timeWork at office
- ...=false&loop=false&delayms=5000&slide=id.g3d6a3a5c4b80_0). WHAT YOU WILL DO: Own the full sales cycle for ISV and enterprise accounts across DACH, from prospecting to close, with personal accountability for hitting and exceeding the regional number. Build a qualified...AccountsFull timeWork at office
- ...pull behind it. WHAT YOU WILL DO: Direct the end-to-end GPU and AI services strategy and roadmap, taking full commercial accountability. Establish product-market fit by identifying high-advantage segments and use cases. Design pricing, packaging, and GTM strategies...AccountsFull timeWork at office
- ...the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted... ...the Opportunity We are looking for an Institutional Sales Manager for our Europe/Malta office In this role, you'll be responsible...Remote jobFull timeWork at office
- ...and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience. As a Senior Launch Manager, you'll take full ownership of onboarding Europe’s leading Fintechs and financial institutions to Upvest’s Investment API. You'll...Remote jobFull timeWork at officeFlexible hours
- ...nachhaltig zu verbessern. Job Description Bewirke gemeinsam mit uns Großes und unterstütze uns zum nächstmöglichen Zeitpunkt als Manager Government Affairs (all genders ) Für unser Government-Affairs-Team suchen wir für unser Hauptstadtbüro in Berlin eine...Full time
- ...Hannover und Düsseldorf. Unsere Jobangebote beinhalten Positionen in den Bereichen Administration, Facility, Forschung, IT, Lehre, Management, Marketing, Verwaltung und Sales. Hochschule Macromedia Die Hochschule Macromedia gehört zu den führenden privaten...Local area
$69k
...Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What...Remote jobWork from homeFlexible hours- ...unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Marketing OVERVIEW Mastercard has an exciting opportunity for an experienced marketing professional to join the Integrated...Full timeLocal areaWorldwide
- ...Product, Sales, and Launch to drive growth, deliver high-impact campaigns, and build thought leadership. As Senior Product Marketing Manager , you will own the go-to-market strategy for our product launches across Europe and the UK. You’ll craft compelling product...Remote jobFull timeWork at officeFlexible hours
- ...). Impossible Cloud is growing fast, just like the markets we’re expanding into. We’re looking for an exceptional Channel Sales Manager. In this role, you will be responsible for identifying, engaging, and managing a partner network, driving pipeline through outreach...Full timeWork at office
- ...serves as a massive catalyst for our growth, allowing us to offer premier investment experience. As a Senior Client Experience Manager (German Speaking) , you'll take full ownership of the operational day-to-day relationship between Upvest and Europe's leading financial...Remote jobFull timeWork at officeFlexible hours
- ...As a Creative Project Manager, you will take a crucial role in the Growth Creative Team to coordinate and drive challenging projects to completion. We are looking for a Project Manager who has a deep understanding of various media forms from content creation, motion graphics...Contract workFreelanceRemote work
- ...news judgment and strategic framing ~ Experience working with technical, regulated or API-driven products ~ Hands-on experience managing senior stakeholders and briefing executives ~ Excellent written and verbal communication skills with a strong storytelling...Remote jobFull timeWork at officeFlexible hours
- ...Your role in 30 secs: Lead, grow and develop Mastercard’s Transfer Solutions Central Europe Division by closely working with account managers and product teams to deepen the cooperation Mastercard has with existing customers by tapping into new opportunities and...AccountsFull timeWorldwide
- ...outreach to signed order. As relationships mature, the strongest accounts grow into longer-term engagements across Impossible Cloud's... ...Own the full commercial close including pricing and margin management. Represent Impossible Cloud at AI infrastructure events and...AccountsFull timeWork at office
- ...and on a variety of products, from crypto trading to stocks, sports and prediction markets... ...to build and optimize our Search accounts globally. Google Ads and ASA engines have... ...extent. Responsibilities Campaign Management: Manage paid search campaigns across major...AccountsFull time
$154.9k - $209.6k
...system design documentation using a formal management tool. ~Perform detailed architectural... ...system modeling to conduct technical trade-off studies, perform design analysis, and... ...commuter and health care/dependent care accounts, 401k plan, life and disability benefits...AccountsFlexible hours$124.32k - $186.48k
...financial security programs-including a 401(k) with up to 10% company contributions, Employee Stock Purchase Plan, and Retiree Medical Account. Receive exceptional family support, including paid parental leave, fertility benefits, and adoption support. Employee...AccountsLocal area- ...the future of voice AI, and we're looking for someone who can sell that vision and help bring it to life About the Role As an Account Executive / Go-to-Market, you're equal parts dealmaker and builder. You'll own the full sales cycle for new customers — from first...Accounts
- ...the US, we lead the way in recycling and the circular economy, managing diverse environmental challenges sustainably. Our Field Services... ...and vision ~401k Retirement match ~ Flexible spending accounts (FSA) ~ Health savings accounts (HSA) ~ Agency paid, basic...AccountsWeekly payFull timeFlexible hours
€60k - €85k per year
...worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M... ...responsible for executing day-to-day IT operations, from device management and access controls to hands-on technical support. This role sits...AccountsRemote jobFull timeWork at officeWorldwideHome officeFlexible hours- ...Support: Be the first point of contact for internal IT requests and support tickets - covering hardware, software, accounts, and connectivity. Asset Management: Own end-to-end asset management for employee equipment, including devices (macOS/Windows) and monitors....AccountsFull timeInternshipWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Manager, Wholesale Trade Account Management. Be the first to apply!
Related searches