Finance Associate

Organization University of Virginia Alumni Association Status: Full-Time, Non-Exempt (hourly) Reports to: Dir, UVA Fund Supervises: None Salary Range: $27.36/hour – $30.05/hour, commensurate with experience Position Summary The Finance Associate supports the day-to-day accounts receivable, accounts payable, and client needs of the Alumni Association’s finance team, with a dedicated focus on delivering responsive, accurate customer service to UVA Fund clients. This role processes transactions, resolves client billing and payment questions, and maintains the accuracy of financial records that other departments and external clients depend on. Working closely with the finance team, this position balances transactional accuracy with a service-oriented approach to every client interaction. Key Responsibilities Accounts Receivable & Accounts Payable Process incoming payments, invoices, and billing for UVA Fund clients accurately and on schedule. Prepare and issue vendor payments, ensuring proper coding, approval routing, and timely disbursement. Reconcile AR and AP subledgers against the general ledger, flagging discrepancies for review. Maintain organized, audit-ready documentation for all AR/AP transactions. Monitor aging receivables and follow up on outstanding balances in a professional, client-appropriate manner. Client Customer Service Support UVA Fund clients on billing, invoicing, and payment questions. Resolve client inquiries and discrepancies promptly, escalating complex issues to finance leadership. Maintain clear, accurate records of client communications and resolution steps. Build and maintain positive working relationships with UVA Fund clients, representing the finance team’s responsiveness and professionalism. Reconciliation & Reporting Support month-end close by preparing AR/AP reconciliations and supporting schedules. Compile routine reports on receivables aging, payables status, and client account activity. Identify and flag recurring discrepancies or process gaps for review. Administrative Support Maintain accurate vendor and client records. Support internal and external audit requests with timely documentation. Review vendor contracts ensuring that contract guidelines are followed. Assist with other finance team administrative needs as assigned. Performance Expectations AR/AP transactions processed accurately and within established turnaround standards. Client inquiries acknowledged and resolved within a consistent, professional timeframe. Reconciliations completed accurately and on schedule each month-end close. Positive client feedback on responsiveness and accuracy of UVA Fund account support. Qualifications Associate’s or Bachelor’s degree in accounting, finance, business, or related field preferred; equivalent experience considered. Minimum 3–5+ years of experience in accounts receivable, accounts payable, or general accounting support. Prior customer service or client-facing experience required. Proficiency in Excel and experience with accounting or financial management software required. Strong attention to detail and comfort working with recurring deadlines and reconciliations. Competencies Financial accuracy and attention to detail Client service orientation Professional communication Organizational discipline and follow-through Confidentiality and sound judgment with financial data Working Environment General office environment with periodic workload peaks tied to month-end and fiscal year-end close In-office 5 days per week for the first 90 days of employment for training purposes After 90 days, contingent on performance, transition to a hybrid schedule of at least 3 days in the office per week may be considered Work Schedule In-person for the first 90 days for training purposes. Potential for hybrid 3+ days in-office per week contingent on strong performance. #J-18808-Ljbffr