Electronic Health Record Business Analyst II

Job Responsibilities

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Under limited supervision, the EHR Business Analyst II is responsible for designing, developing, validating, and maintaining Electronic Health Record (EHR) reporting solutions. While reporting and analytics are the primary focus of this role, the position may also contribute to build, configuration, and ongoing support for clinical, financial, and administrative components of the EHR. The analyst uses tools such as Oracle Analytics, SAP Business Objects, Cerner Discern Analytics, and Cerner Command Language (CCL) to support the organization's operational, clinical, and public health reporting needs. Responsibilities include report development, troubleshooting, system documentation, user support, and cross-functional collaboration to ensure reporting and application workflows meet business and regulatory requirements.

• Design, build, test, and maintain EHR reports and dashboards supporting clinical, financial, operational, and public health program areas.

• Use Oracle Analytics, SAP Business Objects, Cerner DA2, and CCL to develop, validate, and optimize reporting solutions.

• Gather and analyze reporting requirements and translate business needs into accurate and actionable technical specifications.

• Maintain and enhance existing reporting assets, data models, and data logic within the EHR environment.

• Provide technical support and troubleshooting for reporting components, ensuring data accuracy, timely delivery, and system reliability.

• Contribute to EHR build and maintenance activities as needed, including configuration changes, workflow updates, and support for clinical, financial, and administrative modules.

• Collaborate with application teams, operations, IT, and program stakeholders to align reporting and application workflows with organizational standards.

• Participate in system upgrades, regression testing, data validation activities, and changes related to reporting or module configuration.

• Serve as a subject matter resource on reporting best practices and provide mentorship on advanced analytics tools and techniques.

• Assist with architectural design decisions, promote standardization across analytics tools, and participate in cross-team technical planning.

• Prepare and maintain comprehensive system documentation, including report inventories, specifications, logic definitions, and operational procedures.

• Provide backup support for other EHR analysts and related public health applications as assigned.

• Assist with performance tuning, data quality improvements, and optimization of reporting processes.

• Perform other duties as assigned related to the position.

Minimum and Additional Requirements

State Minimum Requirements: A high school diploma and experience in computer system development and modification. A bachelor's degree in a related area may substitute for the required work experience.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Agency Additional Requirements: A bachelor's degree in computer science or related area. Role related experience may be substituted for the bachelor's degree on a year-for-year basis. Knowledge of information systems design, testing, debugging, analysis, maintenance and security techniques. Ability to establish working relationships with management, committee / work team members, and customers. Ability to communicate effectively both orally and in writing.

Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate. Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

Preferred Qualifications

Oracle/Cerner EHR systems, Cerner Reporting Portal, SAP Business Objects, Discern Analytics 2, and CCL Experience Preferred.

Additional Comments

EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.

REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.

DRIVING RECORD : If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant, being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

The South Carolina Department of Public Health offers an exceptional benefits package for Full Time Employees (FTE) positions that includes:

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
• State Retirement Plan ( SCRS )
• State Optional Retirement Program ( State ORP )

*Enrollment in one of the listed plans is required for all Full Time Employees (FTE); please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.