Product Owner
$65 per hourTemporary
Kforce has a client in Columbus, OH that is seeking a Product Owner. Responsibilities:
- Own the Product Backlog: Define, prioritize, and maintain a well-groomed backlog of epics, features, and user stories with clear acceptance criteria across policyholder and agent-facing platforms
- PolicyCenter Expertise: Serve as the subject matter expert on Guidewire PolicyCenter, translating business needs into delivery-ready stories, configuration requirements, and system changes
- Customer & Policyholder Journey Mapping: Lead journey mapping sessions to identify pain points, gaps, and opportunities across the full policy lifecycle (quote, bind, service, renewal, claims) for both agents and policyholders
- Front-End Experience Ownership: Partner with UX/design, development, and QA teams to deliver rich, intuitive front-end digital experiences for agents and customers across web and portal platforms
- Stakeholder Engagement: Act as the primary liaison between business partners, IT, PMO, and QA, gathering requirements, facilitating workshops, and ensuring alignment on priorities and timelines
- Agile Execution: Lead and participate in sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives; support PI planning in SAFe environments if applicable
- Cross-Line Coverage: Manage product initiatives spanning both Personal Lines and Commercial Lines, including portal rollouts, system enhancements, and new capability launches
- Risk & Dependency Management: Proactively identify delivery risks, manage cross-team dependencies, and escalate with options and recommendations
- Change Management Support: Partner on change readiness, communications, and training inputs for new platform capabilities or rollouts
- 5+ years of experience in a Product Owner, Senior BA, or Product Consultant role within an insurance or financial services environment
- Guidewire PolicyCenter experience is required - hands-on configuration knowledge or deep functional expertise strongly preferred
- Demonstrated experience with customer/policyholder journey mapping and translating CX insights into product requirements
- Strong front-end/digital product background - experience collaborating with UX/UI teams and delivering consumer-facing web or portal solutions
- Solid understanding of P&C insurance products - Personal Lines and/or Commercial Lines (auto, home, business, commercial package, etc.)
- Proficiency with Agile methodologies: Scrum, Kanban, or SAFe; experience writing user stories and acceptance criteria
- Strong business acumen, ability to connect product decisions to underwriting, rating, servicing, and business outcomes
- Experience working in a PMO environment and managing day-to-day project assignments from business partners
- Excellent communication and facilitation skills: comfortable presenting to stakeholders at all levels
Vacancy posted 2 days ago
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