IT Service Desk Tier 2 - Expert Troubleshooter
The Tatitlek Corporation
The Tatitlek Corporation is seeking a Service Desk Tier 2 Tech Support professional to respond to and resolve IT service desk tickets, either remotely or at the customer site, and to assist with Tier 1 duties as needed. Ideal candidates will have strong Microsoft environment knowledge, 2+ years of experience with incidents, and experience using Remedy for ticket tracking and escalation. #J-18808-Ljbffr The Tatitlek Corporation
$64.3k - $96.5k
...motivated and customer-focused Tier 1 Help Desk Analyst to provide... ...and administrative services across a modern SaaS-driven IT environment. This role is... ...candidate will possess strong troubleshooting skills, experience with... ...Experience You Bring 2-3 years of experience in...SuggestedFull timePart timeWork experience placement- ...st Level Support specialist in Washington, DC to provide frontline IT assistance for hardware, software and applications via phone,... ...document solutions while supporting cybersecurity efforts. At least 2 years in helpdesk and strong English communication are required;...Suggested
$116.35k - $210.33k
...Citrix VDI Subject Matter Expert (SME) to support a large enterprise IT contract for the DOD.... ...offsite data centers.Provide Tier 2 and Tier 3... ...isolated user problems vs service outages for Citrix technologies... ...scripting languages.Experience troubleshooting issues in a growing...SuggestedFull timeContract workRemote workAfternoon shift$30 - $35 per hour
...the role for you. FusionTek is a Managed Service Provider established in 2007, with... ...Our innovative team is enthusiastic about IT infrastructure management for small- to... ...client environments quickly, requires strong troubleshooting, communication, documentation, and...SuggestedRemote jobWork at officeImmediate start- Everforth ECS Federal in the National Capital Region seeks an IT Specialist to provide front-line help desk support for 300+ personnel across four locations, handling hardware, software, and Microsoft 365 administration. The role requires US citizenship, a DoD TS/SCI clearance...Suggested
- AHU Technologies Inc is seeking an IT Customer Support professional in Washington, D.C., to provide essential technical assistance... .... Your role will involve configuring and deploying devices, troubleshooting software issues, and assisting users with various technology...
- ...join their team in Washington, DC. The role requires a minimum of 2 years of experience, a valid MD license, and BLS certification.... ...zip codes. A supportive environment awaits those eager to make an impact in patients' lives. #J-18808-Ljbffr Talent Software Services, Inc.Local areaMonday to Friday
- ...ITSM Engineer to establish, standardize, and improve enterprise IT Service Management processes and governance. The role will define... ...to validate and implement platform enhancements. Establish Tier 1, Tier 2, and Tier 3 incident escalation and resolver processes. Establish...Flexible hours
- Sikich is seeking a Help Desk Specialist for on-site support in Washington, DC, to assist a... ...in a help desk/tech role. You will handle Tier 1-3 tickets, coordinate with engineers, and act as ServiceNow SME to resolve IT service issues efficiently. The position emphasizes...
$150k - $170k
Washington, DC • Recruitment Department Job TypeFull-timeDescriptionChevo is hiring an experienced IT Service Delivery Subject Matter Expert (SME) to join our expanding firm. This position provides the opportunity for significant client interaction by learning the...For contractorsWork at officeLocal area- ...and Operations Consulting Services Firm focusing on... ...Compliance | Business Process | IT Effectiveness |... ...Seeks a Subject Matter Expert | Nuclear Energy Subject... ...Contingent or Contract W-2 (IRS-1099) Position and... ...ranges with full Gold Level (Tier 1) Group Medical Benefits...Full timeContract workFor contractorsH1bWork at officeRemote workFlexible hours
$68k - $165k
...Odyssey is looking for a Regulatory Affairs SME 2, to support the Defense Health Agency (... ...MD. The Regulatory Affairs Subject Matter Expert 2 acts alongside RA SME 1 to provide... ...defense systems from equipment, technology, and services to data, information, and business...Full timeContract workTemporary workWork experience placementLive outRemote workFlexible hours$150k - $168k
...Subject Matter Expert (SME) to serve as... ...technical depth to troubleshoot complex... ...management position and it serves as the... ...escalation point for Tier 3 architectural... ...days onsite and 2 days remote).... ...including MPLS service management Quality... ...standing at a desk for prolonged periods...Full timeContract workTemporary workFor contractorsInterim roleWork at officeLocal areaFlexible hours- Raben is a public policy, strategic communications, and organizational consulting firm focused on equity and justice. The IT & Systems Specialist provides high-level support for day-to-day technology needs, including Monday.com and the firm’s CRM, ensuring staff have reliable...Work at officeFlexible hours3 days per week
$89.2k - $198.36k
...solutions and professional services to the Federal... ...T has an opening for a Tier 3 Network Engineer to support... ...service and superior troubleshooting expertise. Job Duties/... ...and fault isolation of IT business systems. Must... ...3 Network Engineer - Expert's earn between $89,200...Full timeTemporary workWork at officeLocal areaNight shift$78 - $89 per hour
...Oracle Fusion HCM Subject Matter Expert. This is a 06+months... ...actions, and employee/manager self-service. Collaborate with... ...business process validation. Troubleshoot complex functional, configuration... ...Our client is a leading IT Industry, and we are currently...Contract workLocal areaImmediate start- ...experienced Platform Subject Matter Expert (SME) to support enterprise... ...within a complex enterprise IT environment. The ideal... ...actively implement, integrate, troubleshoot, modernize, and sustain enterprise... ...Azure Amazon Web Services (AWS) Google Cloud Platform...Full time
$7,200 per month
...Sr Mobile Expert At T-Mobile, we invest in YOU! Our Total Rewards... ...products, features, and services based on customer needs. Resolves... ...Orientation (Required) Troubleshooting (Required) At least 18... ...full-time employees and about 2.5 weeks for new part-time employees...Hourly payFull timeTemporary workPart timeWork experience placementLocal areaFlexible hours- ...max pay 31.00-33.00 In the role of Field Service Engineer (FSE) you will be responsible for... ...response time ranging from 24hr onsite up to 2 weeks) respecting all customer on-site... ...difficult customers and situations. Basic IT skills (i.e. ability to use computer for inter...Full timeNight shiftWeekend work
- Applied Research Associates, Inc. in the DC Metropolitan area is seeking a Senior Customer Support Technician to support a nationwide team and administer all aspects of the LAN environment. The role involves desktop support for end users and executive management, plus server...
- Job Training and Education Expert (AER7) Full‑time ProSidian is a Management... ...and Operations Consulting Services Firm focusing on providing... ...Compliance, Business Process, IT Effectiveness, Engineering, Environmental... ...high/low vision plans through 2 carriers: Aetna and VSP. 401(...Hourly payFull timeTemporary workFor contractorsH1bWork at officeRemote workFlexible hoursNight shift
- ...timelines and stakeholder communication. Monitor live studies daily, troubleshoot issues, escalate at‑risk projects promptly, and ensure projects... ...standards. Education & Experience Required Bachelor's degree. 1-2 years of professional experience in research & project...Local areaFlexible hours
$162.39k - $225.69k
...Nestlé IT & Digital is seeking an Expert Data Scientist to support Nestlé USA (NUSA) with end-to-end production AI/ML delivery. Responsibilities... ...concepts in clear, colloquial, action-oriented language. ~2+ years mentoring/coaching junior peers and teammates....- ...Subject Matter Expert (SME) In cases involving highly complex issues... ...high/low vision plans through 2 carriers: Aetna and VSP. For... ...employees on products and services you buy on a daily basis. Security... ...| Business Processes | IT Effectiveness | Engineering | Environmental...Full timeTemporary workFor contractorsFlexible hours
- ...high school diploma along with Universal CFC certification. This role requires a strong understanding of safety procedures and troubleshooting skills. Attending a vocational program related to HVAC is preferred. Join a committed team in providing excellent healthcare delivery...
- ...Intelligence Ethics Subject Matter Expert (SME) to lead and advise on the... .... Minimum 8 years of related IT experience, including 5 years... ...applications, or policy. Minimum 2 years of disciplinary... ...management, and management consulting services. The company is appraised by the...
- ...Management and Operations Consulting Services Firm focusing on providing... ...Compliance, Business Process, IT Effectiveness, Energy & Sustainability... ...Energy Programs Procurement Expert to support requirements that... ...high/low vision plans through 2 carriers: Aetna and VSP.401(k)...Full timeContract workTemporary workFor contractorsWork at officeRemote workFlexible hours
- ...Management and Operations Consulting Services Firm focusing on providing... ...Compliance, Business Process, IT Effectiveness, Energy & Sustainability... ...Seeks a Formative Evaluation Expert | Evaluation Support [DOEOP0500... ...Contingent or Contract W-2 (IRS-1099) Evaluation Support...Full timeContract workTemporary workFor contractorsH1bWork at officeFlexible hours
$75.2k - $158.1k
...Palo Alto Subject Matter Expert (SME) on the Network Security Services (NSS) team, you will be the... ...with traditional Gen 2/Gen 3 hardware platforms... ...administering, configuring, and troubleshooting Palo Alto Networks Next-... ...a related field (e.g., IT, Cybersecurity, Computer...Contract workWork experience placementLocal areaFlexible hours- Bow Wave LLC in Washington, DC is seeking a customer-focused IT support specialist. You will provide end-user support for PC, server... ...mainframe applications and hardware. You will work with network services and software teams to restore service, simulate user problems,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Service Desk Tier 2 - Expert Troubleshooter. Be the first to apply!
- technology expert Washington DC
- subject matter expert Washington DC
- guest service support expert Washington DC
- fulfillment expert Washington DC
- information technology internship Washington DC
- IT delivery manager Washington DC
- information technology software engineer Washington DC
- information technology specialist Washington DC
- information technology consultant Washington DC
- IT internship Washington DC







