Account Manager - Purchasing Card

Overview This is a remote role that will only be hired in the following location(s): North Carolina, South Carolina, Arizona, Pennsylvania, and Texas. The Account Manager - Purchasing Card is responsible for monitoring credit utilization and working directly with clients to increase annual spend on their First Citizens Purchasing Card. Utilizes various tools to create action plans that transition client payables over to the Purchasing Card. Increases spend, and subsequently interchange income, through multiple client relationships simultaneously to maximize profitability for the Bank's Purchasing Card program. Provides ongoing relationship management for purchasing card clients and other duties as needed. Responsibilities Sales - Monitors credit utilization in client accounts and identifies sales opportunities. Aids management in the support of new sales. Collaborates with wider business unit on overall support efforts to achieve department profitability goals. Client Service - Assists in managing complex service issues and client setups. Answers inquiries, resolves issues, and performs other operational tasks as needed. Business Support - Maintains a strong knowledge of purchasing card products, vendors, processing systems, and related topics in order to provide expert recommendations to clients. Facilitates the identification and on-boarding of vendors as selected by clients. May assist with special projects. Qualifications Bachelor's Degree and 6 years of experience in Treasury Management Purchasing Card Account Development and Financial Services OR High School Diploma or GED and 10 years of experience in Treasury Management Purchasing Card Account Development and Financial Services Preferred Qualifications Experience in Purchase Cards Knowledge of credit card products and 3rd party card processing systems such as First Data, Familiar with Accounts Payable systems and software Proven track record growing client Purchasing Card spend Strong communication skills, both written and oral Experience with industry benchmarking tools i.e. Visa, McKinsey, Institute of Commercial Payments Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at #J-18808-Ljbffr