Back of House Leader

Job Description

Job Description

Company: Chick-fil-A Mason City

• Owner/Operator Kevin Melott, a brand new operator, is passionate about connecting with the community, and making a lasting impact
  
• Brand new Chick-fil-A, grand opened in October 2024, offers long term growth and development opportunities
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Health Insurance Stipend
  
• Relocation assistance
  
• Tuition Discounts at Over 100 Colleges
  
• Never work on Sundays
  
• Excellent Career Advancement Opportunities
  

Opportunity

We are looking for an  enthusiastic Back of House Leader to join our team at  Chick-fil-A . This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

Your Impact

• Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant
  
• Building high performance teams, identifying and coaching leaders for Back of House operations
  
• Managing a team, creating an inspiring vision, coaching and holding people accountable to high standards
  
• Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
  
• Maintaining a work environment that ensures and promotes food & team safety
  
• Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals
  

Background Profile

• Leadership experience
  
• Open Availability
  
• Chick-fil-A experience (Director-level preferred)
  
• Back of House Leadership experience (preferred)
  
• Passion for Chick-fil-A's values
  

Apply now and you will be contacted  ASAP .