Channel Operations Analyst - Programs & Incentives

Channel Operations Analyst – Programs & Incentives

Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions and managed services that are easy to buy, deploy, and use. Hundreds of thousands of IT professionals and managed service providers worldwide trust Barracuda to protect and support them. We believe a diverse workforce adds to our collective value and strength, and Barracuda Networks is proud to be an Equal Opportunity Employer.

Position Summary

The Channel Operations Analyst – Programs & Incentives plays a critical role in designing, administering, and operating incentive programs that drive Channel performance across Barracuda's partner ecosystem. This role supports the Channel incentive stack, including rebates, MDF, SPIFFs, and partner program modeling. This position operates as part of a virtual, crossfunctional incentives team, working closely with Incentives and MDF counterparts embedded within Programs, Field Marketing and Sales Compensation teams. The role ensures consistent incentive design principles, operational rigor, and accurate execution across global Channel motions while maintaining strong alignment with Sales Operations, Finance, and Channel leadership.

What you'll be working on

• Support the design, administration, and ongoing operation of Channel compensation plans for CBMs and PDMs, including plan mechanics, eligibility rules, and incentive calculations.
• Own operational execution for Channel incentives beyond core comp, including partner rebates, MDF programs, SPIFFs, and targeted incentive initiatives.
• Partner with Channel leadership and Operations to model incentive scenarios, assess behavioral impact, and support program optimization aligned to business priorities.
• Work as part of a virtual incentives pod, collaborating daily with Incentives and MDF resources to ensure alignment, consistency, and clear ownership across programs.
• Coordinate with Sales Compensation, Finance, and Systems teams to ensure accurate setup, tracking, and payout of Channel incentives.
• Develop and maintain reporting, dashboards, and audit checks to provide visibility into incentive performance, accruals, and payouts.
• Support quarterly and annual planning cycles, including incentive design reviews, documentation updates, and stakeholder communications.
• Act as an operational point of contact for Channel incentive questions, issue resolution, and continuous process improvement.

What you bring to the role

• 5+ years of experience in Sales Operations, Channel Operations, Sales Compensation, or Incentives within a SaaS or technology environment.
• Hands on experience supporting variable compensation plans and incentive programs, preferably within a Channel or partner led go to market model.
• Strong analytical and modeling skills, with the ability to translate business goals into clear incentive mechanics and measurable outcomes.
• Experience working cross functionally in matrixed or virtual team environments, with the ability to align stakeholders across different orgs.
• High attention to detail and operational rigor, with a proven ability to manage complex programs accurately and on time.
• Proficiency with tools such as Salesforce, Excel, PowerPoint, and BI/reporting platforms (Power BI preferred).
• Clear, professional communication skills, with the ability to explain incentive logic to both operational and leadership audiences.

Nice to have

• Experience with Channel rebates, MDF programs, or partner program design.
• Familiarity with Sales Performance Management (SPM) and Xactly.
• Exposure to global Channel programs across multiple theaters (AMER, EMEA, APAC).

What you'll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda.

• Equity, in the form of non-qualified options
• High-quality health benefits
• Retirement Plan with employer match
• Career-growth opportunities
• Flexible Time Off and Paid Time Off benefits

The anticipated on target earning (OTE) range for this role is $105,000.00 to $135,000.00. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws. At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates' qualifications and experience.