Teller Trainee West Roxbury Branch

Company Overview Rockland Trust is a full-service commercial bank and financial services company committed to helping neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we serve individuals, families, and businesses throughout New England. Our philosophy—Where Each Relationship Matters—guides how we work with customers, colleagues, and communities every day. What You’ll Experience Meaningful relationships: We believe that Each Relationship Matters, and are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed. Commitment to community: We believe supporting our communities is essential, and are committed to helping those in need. Recognition & reward: We believe all colleagues should be recognized for their contributions. Training & development: We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate their careers. Comprehensive benefits: Our goal is to offer our colleagues a generous benefits package, and an environment that supports a healthy work-life balance. Our benefits include: Competitive compensation with performance incentive awards Health Insurance, Dental Insurance, Vision and Pet Insurance 401(k) retirement plan, Long Term Disability & Life Insurance Child Care Reimbursement, Tuition Assistance for graduate and undergraduate programs An award-winning wellness program and much more. What You’ll Do Make the first impression to our customers as they enter the branch, warmly greeting them and guiding them to the colleague who can best support their needs. Engage in constant customer support, exhibiting efficient, effective, and courteous customer service in person and via telephone. Serve customers by supplying them with information on the Rockland Trust banking products best suited to their individual needs. Ensure that customers feel cared for as you perform duties that require a high level of accuracy, such as processing deposits, withdrawals, payments, cash checking, and other financial transactions. Make decisions alongside immediate supervisor, which may become more extensive as position gains in knowledge and experience. Work closely with our training team and your branch team to learn about these responsibilities, and to complete Rockland Trust’s Teller Training. Perform any other duties as assigned by management. Required Qualifications High school diploma or equivalent. Strong verbal and written communication skills. Comfortable using technology, including computers, to facilitate the achievement of business goals. Sales and service-oriented personality. Ability to maintain a professional appearance. Positive approach to interactions with customers and team members. Ability to work within normal office requirements, with long periods of standing and continuous customer support. Ability to lift and carry up to 50 pounds. Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate. Ability to successfully complete our training program. Preferred Skills/Experience Candidates should have 1-2 years prior teller experience or cash handling/customer service skills. Pay Transparency Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company’s good-faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends. Accessibility & Accommodations We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles. Equal Employment Opportunity We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Rockland Trust